SAN JUAN HILLS HEALTHCARE CENTER
31741 RANCHO VIEJO ROAD, SAN JUAN CAPISTRANO, CA 92675 · CCN 555763
Ratings
- Overall
- ★★★★☆ 4
- Health inspection
- ★★★☆☆ 3
- Quality measures
- ★★★★★ 5
- Staffing
- ★★★☆☆ 3
Facility
- Ownership type
- For profit - Limited Liability company
- Certified beds
- 45
- Avg residents/day
- 42.6
- Phone
- 9492488855
Inspection history vs California & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | California avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2024-11-15 | 28 | 15.6 | 9.5 | +12.4 worse |
| 2 | 2023-11-17 | 17 | 17.4 | 9.8 | -0.4 better |
| 3 | 2022-10-20 | 14 | 17.1 | 9.3 | -3.1 better |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Quality of life and care | 5 |
| Resident assessment and care planning | 5 |
| Resident rights | 5 |
| Nutrition and dietary | 5 |
| Pharmacy service | 4 |
| Environmental | 2 |
| Infection control | 2 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 4.76 | 32.7% |
| RN staffing (reported) | 0.77 | 16.7% |
| Total nurse staffing (adjusted) | 3.39 | — |
Fines & penalties
- Total fines
- $3,174
- Number of fines
- 1
- Number of penalties
- 1
- Payment denials
- 0
Chain
- Chain
- ASPEN SKILLED HEALTHCARE
- Facilities in chain
- 34
- Chain avg overall
- 3.50 / 5
Inspection citations (59)1 actual harm
- DF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2025-10-15 · Health · corrected 2025-11-12
Potential for more than minimal harm
- BF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2025-07-15 · Health · corrected 2025-08-02
Potential for minimal harm
- BF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2025-07-15 · Health · corrected 2025-08-02
Potential for minimal harm
- DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2025-07-15 · Health · corrected 2025-08-02
Potential for more than minimal harm
- BF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2025-05-23 · Health · corrected 2025-06-19
Potential for minimal harm
- BF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2024-11-15 · Health · corrected 2024-12-13
Potential for minimal harm
- DF0554Allow residents to self-administer drugs if determined clinically appropriate.2024-11-15 · Health · corrected 2024-12-13
Potential for more than minimal harm
- DF0565Honor the resident's right to organize and participate in resident/family groups in the facility.2024-11-15 · Health · corrected 2024-12-13
Potential for more than minimal harm
- BF0574The resident has the right to receive notices in a format and a language he or she understands.2024-11-15 · Health · corrected 2024-12-13
Potential for minimal harm
- DF0645PASARR screening for Mental disorders or Intellectual Disabilities2024-11-15 · Health · corrected 2024-12-13
Potential for more than minimal harm
- BF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2024-11-15 · Health · corrected 2024-12-13
Potential for minimal harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-11-15 · Health · corrected 2024-12-13
Potential for more than minimal harm
- DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2024-11-15 · Health · corrected 2024-12-13
Potential for more than minimal harm
- DF0695Provide safe and appropriate respiratory care for a resident when needed.2024-11-15 · Health · corrected 2024-12-13
Potential for more than minimal harm
- DF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2024-11-15 · Health · corrected 2024-12-13
Potential for more than minimal harm
- DF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2024-11-15 · Health · corrected 2024-12-13
Potential for more than minimal harm
- DF0759Ensure medication error rates are not 5 percent or greater.2024-11-15 · Health · corrected 2024-12-13
Potential for more than minimal harm
- DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2024-11-15 · Health · corrected 2024-12-13
Potential for more than minimal harm
- DF0801Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.2024-11-15 · Health · corrected 2024-12-13
Potential for more than minimal harm
- DF0803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.2024-11-15 · Health · corrected 2024-12-13
Potential for more than minimal harm
- DF0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.2024-11-15 · Health · corrected 2024-12-13
Potential for more than minimal harm
- DF0808Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.2024-11-15 · Health · corrected 2024-12-13
Potential for more than minimal harm
- EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2024-11-15 · Health · corrected 2024-12-13
Potential for more than minimal harm
- BF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2024-11-15 · Health · corrected 2024-12-13
Potential for minimal harm
- DF0880Provide and implement an infection prevention and control program.2024-11-15 · Health · corrected 2024-12-13
Potential for more than minimal harm
- DF0881Implement a program that monitors antibiotic use.2024-11-15 · Health · corrected 2024-12-13
Potential for more than minimal harm
- DF0908Keep all essential equipment working safely.2024-11-15 · Health · corrected 2024-12-13
Potential for more than minimal harm
- DF0909Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.2024-11-15 · Health · corrected 2024-12-13
Potential for more than minimal harm
- GF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2023-12-12 · Health · corrected 2024-01-02
Actual harm
- DF0554Allow residents to self-administer drugs if determined clinically appropriate.2023-11-17 · Health · corrected 2023-12-15
Potential for more than minimal harm
- DF0625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.2023-11-17 · Health · corrected 2023-12-15
Potential for more than minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2023-11-17 · Health · corrected 2023-12-15
Potential for more than minimal harm
- DF0679Provide activities to meet all resident's needs.2023-11-17 · Health · corrected 2023-12-15
Potential for more than minimal harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2023-11-17 · Health · corrected 2023-12-15
Potential for more than minimal harm
- DF0695Provide safe and appropriate respiratory care for a resident when needed.2023-11-17 · Health · corrected 2023-12-15
Potential for more than minimal harm
- DF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2023-11-17 · Health · corrected 2023-12-15
Potential for more than minimal harm
- DF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2023-11-17 · Health · corrected 2023-12-15
Potential for more than minimal harm
- DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2023-11-17 · Health · corrected 2023-12-15
Potential for more than minimal harm
- DF0801Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.2023-11-17 · Health · corrected 2023-12-15
Potential for more than minimal harm
- DF0802Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.2023-11-17 · Health · corrected 2023-12-15
Potential for more than minimal harm
- FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2023-11-17 · Health · corrected 2023-12-15
Potential for more than minimal harm
- DF0813Have a policy regarding use and storage of foods brought to residents by family and other visitors.2023-11-17 · Health · corrected 2023-12-15
Potential for more than minimal harm
- BF0880Provide and implement an infection prevention and control program.2023-11-17 · Health · corrected 2023-12-15
Potential for minimal harm
- DF0881Implement a program that monitors antibiotic use.2023-11-17 · Health · corrected 2023-12-15
Potential for more than minimal harm
- DF0908Keep all essential equipment working safely.2023-11-17 · Health · corrected 2023-12-17
Potential for more than minimal harm
- DF0909Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.2023-11-17 · Health · corrected 2023-12-15
Potential for more than minimal harm
- DF0565Honor the resident's right to organize and participate in resident/family groups in the facility.2022-10-20 · Health · corrected 2022-11-10
Potential for more than minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2022-10-20 · Health · corrected 2022-11-10
Potential for more than minimal harm
- DF0691Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.2022-10-20 · Health · corrected 2022-11-10
Potential for more than minimal harm
- DF0694Provide for the safe, appropriate administration of IV fluids for a resident when needed.2022-10-20 · Health · corrected 2022-11-10
Potential for more than minimal harm
- DF0695Provide safe and appropriate respiratory care for a resident when needed.2022-10-20 · Health · corrected 2022-11-10
Potential for more than minimal harm
- DF0700Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.2022-10-20 · Health · corrected 2022-11-10
Potential for more than minimal harm
- DF0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.2022-10-20 · Health · corrected 2022-11-10
Potential for more than minimal harm
- DF0759Ensure medication error rates are not 5 percent or greater.2022-10-20 · Health · corrected 2022-11-10
Potential for more than minimal harm
- EF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2022-10-20 · Health · corrected 2022-11-10
Potential for more than minimal harm
- DF0806Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.2022-10-20 · Health · corrected 2022-11-10
Potential for more than minimal harm
- EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2022-10-20 · Health · corrected 2022-11-10
Potential for more than minimal harm
- DF0813Have a policy regarding use and storage of foods brought to residents by family and other visitors.2022-10-20 · Health · corrected 2022-11-10
Potential for more than minimal harm
- DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2022-10-20 · Health · corrected 2022-11-10
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| ASRV LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | 2021-11-03 |
| CASLMON, TIMOTHY | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2023-01-01 |
| NORDFELT, SPENCER | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2022-01-03 |
| STA ANA, LANIE | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2022-02-01 |
| THOMPSON, STEPHEN | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2023-01-01 |
Other facilities in SAN JUAN CAPISTRANO
| Name | Overall | Beds |
|---|
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.