Starfile / California

QUARTZ HILL POST ACUTE

2120 BENTON DRIVE, REDDING, CA 96003 · CCN 555356

Inspection history vs California & national averages

Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.

Cycle 1 deficiencies by category

Staffing (hours per resident per day)

Fines & penalties

Total fines

$10,537

Number of fines

3

Number of penalties

3

Payment denials

0

Chain

Chain

WEST HARBOR HEALTHCARE

Facilities in chain

8

Chain avg overall

3.90 / 5

Inspection citations (43)

1. DF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2025-02-28 · Health · corrected 2025-03-20

   Potential for more than minimal harm

2. DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2025-02-13 · Health · corrected 2025-03-07

   Potential for more than minimal harm

3. DF0658Ensure services provided by the nursing facility meet professional standards of quality.2025-02-13 · Health · corrected 2025-03-07

   Potential for more than minimal harm

4. DF0695Provide safe and appropriate respiratory care for a resident when needed.2025-02-13 · Health · corrected 2025-03-07

   Potential for more than minimal harm

5. EF0759Ensure medication error rates are not 5 percent or greater.2025-02-13 · Health · corrected 2025-03-07

   Potential for more than minimal harm

6. DF0880Provide and implement an infection prevention and control program.2025-02-13 · Health · corrected 2025-03-07

   Potential for more than minimal harm

7. DF0583Keep residents' personal and medical records private and confidential.2025-01-23 · Health · corrected 2025-02-07

   Potential for more than minimal harm

8. FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2025-01-23 · Health · corrected 2025-02-07

   Potential for more than minimal harm

9. DF0880Provide and implement an infection prevention and control program.2025-01-23 · Health · corrected 2025-02-07

   Potential for more than minimal harm

10. DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2024-06-24 · Health · corrected 2024-07-19

    Potential for more than minimal harm

11. DF0698Provide safe, appropriate dialysis care/services for a resident who requires such services.2024-06-24 · Health · corrected 2024-07-19

    Potential for more than minimal harm

12. EF0880Provide and implement an infection prevention and control program.2024-06-24 · Health · corrected 2024-07-19

    Potential for more than minimal harm

13. EF0839Employ staff that are licensed, certified, or registered in accordance with state laws.2024-06-14 · Health · corrected 2024-06-14

    Potential for more than minimal harm

14. DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2023-08-29 · Health · corrected 2023-09-12

    Potential for more than minimal harm

15. DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2023-07-30 · Health · corrected 2023-08-11

    Potential for more than minimal harm

16. DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2023-07-25 · Health · corrected 2023-08-10

    Potential for more than minimal harm

17. DF0610Respond appropriately to all alleged violations.2023-07-25 · Health · corrected 2023-08-10

    Potential for more than minimal harm

18. DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2023-07-25 · Health · corrected 2023-08-10

    Potential for more than minimal harm

19. DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2023-05-08 · Health · corrected 2023-05-12

    Potential for more than minimal harm

20. EF0558Reasonably accommodate the needs and preferences of each resident.2023-03-10 · Health · corrected 2023-04-21

    Potential for more than minimal harm

21. DF0582Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.2023-03-10 · Health · corrected 2023-04-21

    Potential for more than minimal harm

22. EF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2023-03-10 · Health · corrected 2023-04-21

    Potential for more than minimal harm

23. DF0641Ensure each resident receives an accurate assessment.2023-03-10 · Health · corrected 2023-04-21

    Potential for more than minimal harm

24. EF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2023-03-10 · Health · corrected 2023-04-21

    Potential for more than minimal harm

25. DF0658Ensure services provided by the nursing facility meet professional standards of quality.2023-03-10 · Health · corrected 2023-04-21

    Potential for more than minimal harm

26. DF0660Plan the resident's discharge to meet the resident's goals and needs.2023-03-10 · Health · corrected 2023-04-21

    Potential for more than minimal harm

27. EF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2023-03-10 · Health · corrected 2023-04-21

    Potential for more than minimal harm

28. EF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2023-03-10 · Health · corrected 2023-04-21

    Potential for more than minimal harm

29. EF0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.2023-03-10 · Health · corrected 2023-04-21

    Potential for more than minimal harm

30. EF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2023-03-10 · Health · corrected 2023-04-21

    Potential for more than minimal harm

31. EF0801Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.2023-03-10 · Health · corrected 2023-04-21

    Potential for more than minimal harm

32. EF0802Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.2023-03-10 · Health · corrected 2023-04-21

    Potential for more than minimal harm

33. EF0803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.2023-03-10 · Health · corrected 2023-04-21

    Potential for more than minimal harm

34. EF0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.2023-03-10 · Health · corrected 2023-04-21

    Potential for more than minimal harm

35. DF0806Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.2023-03-10 · Health · corrected 2023-04-21

    Potential for more than minimal harm

36. FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2023-03-10 · Health · corrected 2023-04-21

    Potential for more than minimal harm

37. EF0865Have a plan that describes the process for conducting QAPI and QAA activities.2023-03-10 · Health · corrected 2023-04-21

    Potential for more than minimal harm

38. EF0880Provide and implement an infection prevention and control program.2023-03-10 · Health · corrected 2023-04-21

    Potential for more than minimal harm

39. FF0908Keep all essential equipment working safely.2023-03-10 · Health · corrected 2023-04-21

    Potential for more than minimal harm

40. EF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2023-03-03 · Health · corrected 2023-03-21

    Potential for more than minimal harm

41. EF0727Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.2023-03-03 · Health · corrected 2023-03-21

    Potential for more than minimal harm

42. DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2019-09-05 · Health · corrected 2019-09-24

    Potential for more than minimal harm

43. DF0695Provide safe and appropriate respiratory care for a resident when needed.2019-09-05 · Health · corrected 2019-09-24

    Potential for more than minimal harm

Ownership

Other facilities in REDDING

Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.