PACIFIC HAVEN SUBACUTE AND HEALTHCARE CENTER
12072 TRASK AVE., GARDEN GROVE, CA 92843 · CCN 055575
Ratings
- Overall
- ★★★★☆ 4
- Health inspection
- ★★★☆☆ 3
- Quality measures
- ★★★★★ 5
- Staffing
- ★★★☆☆ 3
Facility
- Ownership type
- For profit - Limited Liability company
- Certified beds
- 99
- Avg residents/day
- 95.6
- Phone
- 7145341942
Inspection history vs California & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | California avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2025-05-05 | 21 | 15.6 | 9.5 | +5.4 worse |
| 2 | 2024-04-11 | 4 | 17.4 | 9.8 | -13.4 better |
| 3 | 2022-11-23 | 10 | 17.1 | 9.3 | -7.1 better |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Abuse, neglect, exploitation | 1 |
| Quality of life and care | 6 |
| Resident assessment and care planning | 2 |
| Nursing and physician services | 1 |
| Resident rights | 2 |
| Nutrition and dietary | 4 |
| Pharmacy service | 3 |
| Environmental | 1 |
| Infection control | 1 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 5.42 | 40.1% |
| RN staffing (reported) | 1.03 | 20.0% |
| Total nurse staffing (adjusted) | 3.21 | — |
Fines & penalties
- Total fines
- $0
- Number of fines
- 0
- Number of penalties
- 0
- Payment denials
- 0
Chain
- Chain
- THE ENSIGN GROUP
- Facilities in chain
- 329
- Chain avg overall
- 3.20 / 5
Inspection citations (35)2 actual harm
- GF0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.2025-11-04 · Health · corrected 2025-12-16
Actual harm
- GF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2025-11-04 · Health · corrected 2025-12-16
Actual harm
- DF0805Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.2025-06-12 · Health · corrected 2025-07-01
Potential for more than minimal harm
- DF0554Allow residents to self-administer drugs if determined clinically appropriate.2025-05-05 · Health · corrected 2025-06-01
Potential for more than minimal harm
- BF0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.2025-05-05 · Health · corrected 2025-06-01
Potential for minimal harm
- DF0605Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.2025-05-05 · Health · corrected 2025-06-01
Potential for more than minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2025-05-05 · Health · corrected 2025-06-01
Potential for more than minimal harm
- DF0679Provide activities to meet all resident's needs.2025-05-05 · Health · corrected 2025-06-01
Potential for more than minimal harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2025-05-05 · Health · corrected 2025-06-01
Potential for more than minimal harm
- DF0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.2025-05-05 · Health · corrected 2025-06-01
Potential for more than minimal harm
- DF0692Provide enough food/fluids to maintain a resident's health.2025-05-05 · Health · corrected 2025-06-01
Potential for more than minimal harm
- DF0693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.2025-05-05 · Health · corrected 2025-06-01
Potential for more than minimal harm
- DF0695Provide safe and appropriate respiratory care for a resident when needed.2025-05-05 · Health · corrected 2025-06-01
Potential for more than minimal harm
- DF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2025-05-05 · Health · corrected 2025-06-01
Potential for more than minimal harm
- EF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2025-05-05 · Health · corrected 2025-06-01
Potential for more than minimal harm
- BF0803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.2025-05-05 · Health · corrected 2025-06-01
Potential for minimal harm
- BF0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.2025-05-05 · Health · corrected 2025-06-01
Potential for minimal harm
- DF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2025-05-05 · Health · corrected 2025-06-01
Potential for more than minimal harm
- BF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2025-05-05 · Health · corrected 2025-06-01
Potential for minimal harm
- EF0880Provide and implement an infection prevention and control program.2025-05-05 · Health · corrected 2025-06-01
Potential for more than minimal harm
- DF0908Keep all essential equipment working safely.2025-05-05 · Health · corrected 2025-06-01
Potential for more than minimal harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2024-04-11 · Health · corrected 2024-05-02
Potential for more than minimal harm
- EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2024-04-11 · Health · corrected 2024-05-07
Potential for more than minimal harm
- DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2024-04-11 · Health · corrected 2024-05-09
Potential for more than minimal harm
- EF0880Provide and implement an infection prevention and control program.2024-04-11 · Health · corrected 2024-05-09
Potential for more than minimal harm
- EF0695Provide safe and appropriate respiratory care for a resident when needed.2023-12-22 · Health · corrected 2024-01-20
Potential for more than minimal harm
- BF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2023-12-22 · Health · corrected 2024-01-20
Potential for minimal harm
- DF0660Plan the resident's discharge to meet the resident's goals and needs.2023-07-17 · Health · corrected 2023-08-16
Potential for more than minimal harm
- DF0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.2023-06-29 · Health · corrected 2023-07-28
Potential for more than minimal harm
- DF0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.2022-11-23 · Health · corrected 2022-12-16
Potential for more than minimal harm
- DF0692Provide enough food/fluids to maintain a resident's health.2022-11-23 · Health · corrected 2022-12-16
Potential for more than minimal harm
- DF0695Provide safe and appropriate respiratory care for a resident when needed.2022-11-23 · Health · corrected 2022-12-16
Potential for more than minimal harm
- DF0759Ensure medication error rates are not 5 percent or greater.2022-11-23 · Health · corrected 2022-12-16
Potential for more than minimal harm
- EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2022-11-23 · Health · corrected 2022-12-16
Potential for more than minimal harm
- DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2022-11-23 · Health · corrected 2022-12-16
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| FLAGSTONE HEALTHCARE SOUTH LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | 2024-09-11 |
| THE ENSIGN GROUP INC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 100% | 2024-09-11 |
| CRUZ, MELODY | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2025-04-01 |
| WILLITS, ADAM | Individual | CORPORATE DIRECTOR | — | 2024-09-11 |
| BURNAM, SOON | Individual | CORPORATE OFFICER | — | 2024-09-11 |
| LOOPER, WILLIAM | Individual | CORPORATE OFFICER | — | 2024-09-11 |
| SATO, AMI | Individual | CORPORATE OFFICER | — | 2024-09-11 |
| WILLITS, ADAM | Individual | CORPORATE OFFICER | — | 2024-09-11 |
Other facilities in GARDEN GROVE
| Name | Overall | Beds |
|---|---|---|
| THE GROVE POST ACUTE | ★★★★★ | 97 |
| ALTA GARDENS CARE CENTER | ★★★★★ | 129 |
| CHAPMAN CARE CENTER | ★★★★☆ | 99 |
| GARDEN GROVE POST ACUTE | ★★★★☆ | 99 |
| GARDEN PARK CARE CENTER | ★★★★☆ | 124 |
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.