Starfile / California

NOVATO HEALTHCARE CENTER

1565 HILL ROAD, NOVATO, CA 94947 · CCN 555844

Abuse icon

Inspection history vs California & national averages

Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.

Cycle 1 deficiencies by category

Staffing (hours per resident per day)

Fines & penalties

Total fines

$90,206

Number of fines

2

Number of penalties

3

Payment denials

1

Inspection citations (93)3 actual harm

1. DF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2025-12-31 · Health · corrected 2026-01-05

   Potential for more than minimal harm

2. DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2025-12-31 · Health · corrected 2026-01-05

   Potential for more than minimal harm

3. DF0658Ensure services provided by the nursing facility meet professional standards of quality.2025-12-03 · Health · corrected 2025-12-17

   Potential for more than minimal harm

4. DF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2025-11-20 · Health · corrected 2025-12-17

   Potential for more than minimal harm

5. DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2025-11-20 · Health · corrected 2025-12-17

   Potential for more than minimal harm

6. EF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2025-11-13 · Health · corrected 2025-11-29

   Potential for more than minimal harm

7. DF0558Reasonably accommodate the needs and preferences of each resident.2025-11-13 · Health · corrected 2025-11-29

   Potential for more than minimal harm

8. EF0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.2025-11-13 · Health · corrected 2025-11-29

   Potential for more than minimal harm

9. DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2025-11-13 · Health · corrected 2025-11-30

   Potential for more than minimal harm

10. DF0679Provide activities to meet all resident's needs.2025-11-13 · Health · corrected 2025-11-29

    Potential for more than minimal harm

11. DF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2025-11-13 · Health · corrected 2025-11-29

    Potential for more than minimal harm

12. DF0692Provide enough food/fluids to maintain a resident's health.2025-11-13 · Health · corrected 2025-11-29

    Potential for more than minimal harm

13. DF0697Provide safe, appropriate pain management for a resident who requires such services.2025-11-13 · Health · corrected 2025-11-29

    Potential for more than minimal harm

14. DF0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.2025-11-13 · Health · corrected 2025-11-29

    Potential for more than minimal harm

15. DF0757Ensure each resident’s drug regimen must be free from unnecessary drugs.2025-11-13 · Health · corrected 2025-11-29

    Potential for more than minimal harm

16. EF0759Ensure medication error rates are not 5 percent or greater.2025-11-13 · Health · corrected 2025-11-29

    Potential for more than minimal harm

17. DF0760Ensure that residents are free from significant medication errors.2025-11-13 · Health · corrected 2025-11-29

    Potential for more than minimal harm

18. EF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2025-11-13 · Health · corrected 2025-11-29

    Potential for more than minimal harm

19. FF0802Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.2025-11-13 · Health · corrected 2025-11-29

    Potential for more than minimal harm

20. FF0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.2025-11-13 · Health · corrected 2025-11-29

    Potential for more than minimal harm

21. FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2025-11-13 · Health · corrected 2025-11-29

    Potential for more than minimal harm

22. EF0880Provide and implement an infection prevention and control program.2025-11-13 · Health · corrected 2025-11-29

    Potential for more than minimal harm

23. DF0908Keep all essential equipment working safely.2025-11-13 · Health · corrected 2025-11-29

    Potential for more than minimal harm

24. DF0919Make sure that a working call system is available in each resident's bathroom and bathing area.2025-11-13 · Health · corrected 2025-11-29

    Potential for more than minimal harm

25. DF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2025-09-08 · Health · corrected 2025-10-07

    Potential for more than minimal harm

26. GF0760Ensure that residents are free from significant medication errors.2025-09-08 · Health · corrected 2025-10-07

    Actual harm

27. DF0790Provide routine and 24-hour emergency dental care for each resident.2025-09-08 · Health · corrected 2025-10-07

    Potential for more than minimal harm

28. DF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2025-08-28 · Health · corrected 2025-09-16

    Potential for more than minimal harm

29. DF0645PASARR screening for Mental disorders or Intellectual Disabilities2025-08-28 · Health · corrected 2025-09-16

    Potential for more than minimal harm

30. DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2025-08-20 · Health · corrected 2025-08-28

    Potential for more than minimal harm

31. DF0760Ensure that residents are free from significant medication errors.2025-08-08 · Health · corrected 2025-09-16

    Potential for more than minimal harm

32. DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2025-08-08 · Health · corrected 2025-09-16

    Potential for more than minimal harm

33. FF0895Have a Compliance and Ethics Program.2025-07-18 · Health · corrected 2025-08-01

    Potential for more than minimal harm

34. EF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2025-07-09 · Health · corrected 2025-07-31

    Potential for more than minimal harm

35. EF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2025-07-09 · Health · corrected 2025-07-31

    Potential for more than minimal harm

36. EF0919Make sure that a working call system is available in each resident's bathroom and bathing area.2025-07-09 · Health · corrected 2025-07-31

    Potential for more than minimal harm

37. DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2025-07-03 · Health · corrected 2025-07-22

    Potential for more than minimal harm

38. DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2025-05-19 · Health · corrected 2025-06-20

    Potential for more than minimal harm

39. FF0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.2025-05-19 · Health · corrected 2025-06-20

    Potential for more than minimal harm

40. FF0760Ensure that residents are free from significant medication errors.2025-05-19 · Health · corrected 2025-07-10

    Potential for more than minimal harm

41. FF0940Develop, implement, and/or maintain an effective training program for all new and existing staff members.2025-05-19 · Health · corrected 2025-07-10

    Potential for more than minimal harm

42. DF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2025-05-14 · Health · corrected 2025-06-20

    Potential for more than minimal harm

43. EF0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.2025-05-14 · Health · corrected 2025-06-20

    Potential for more than minimal harm

44. EF0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted2025-05-14 · Health · corrected 2025-06-20

    Potential for more than minimal harm

45. DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2025-05-14 · Health · corrected 2025-06-20

    Potential for more than minimal harm

46. EF0926Have policies on smoking.2025-05-14 · Health · corrected 2025-06-20

    Potential for more than minimal harm

47. DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2025-05-01 · Health · corrected 2025-05-28

    Potential for more than minimal harm

48. DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2025-05-01 · Health · corrected 2025-05-28

    Potential for more than minimal harm

49. GF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2025-04-25 · Health · corrected 2025-05-18

    Actual harm

50. DF0825Provide or get specialized rehabilitative services as required for a resident.2025-04-23 · Health · corrected 2025-05-08

    Potential for more than minimal harm

51. DF0557Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.2025-03-05 · Health · corrected 2025-04-03

    Potential for more than minimal harm

52. FF0658Ensure services provided by the nursing facility meet professional standards of quality.2025-02-24 · Health · corrected 2025-03-14

    Potential for more than minimal harm

53. FF0838Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.2025-02-24 · Health · corrected 2025-03-14

    Potential for more than minimal harm

54. DF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2025-01-09 · Health · corrected 2025-02-11

    Potential for more than minimal harm

55. DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2025-01-09 · Health · corrected 2025-02-11

    Potential for more than minimal harm

56. DF0610Respond appropriately to all alleged violations.2025-01-09 · Health · corrected 2025-02-11

    Potential for more than minimal harm

57. DF0622Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.2024-09-05 · Health · corrected 2024-09-30

    Potential for more than minimal harm

58. EF0760Ensure that residents are free from significant medication errors.2024-09-04 · Health · corrected 2024-09-27

    Potential for more than minimal harm

59. DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-07-17 · Health · corrected 2024-08-13

    Potential for more than minimal harm

60. DF0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.2024-01-11 · Health · corrected 2024-02-21

    Potential for more than minimal harm

61. DF0583Keep residents' personal and medical records private and confidential.2024-01-11 · Health · corrected 2024-02-21

    Potential for more than minimal harm

62. DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2024-01-11 · Health · corrected 2024-02-21

    Potential for more than minimal harm

63. DF0676Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.2024-01-11 · Health · corrected 2024-02-21

    Potential for more than minimal harm

64. DF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2024-01-11 · Health · corrected 2024-02-21

    Potential for more than minimal harm

65. DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-01-11 · Health · corrected 2024-02-21

    Potential for more than minimal harm

66. FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2024-01-11 · Health · corrected 2024-02-21

    Potential for more than minimal harm

67. DF0790Provide routine and 24-hour emergency dental care for each resident.2023-10-25 · Health · corrected 2023-11-03

    Potential for more than minimal harm

68. EF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2023-10-09 · Health · corrected 2023-10-25

    Potential for more than minimal harm

69. GF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2023-09-05 · Health · corrected 2023-10-23

    Actual harm

70. EF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2023-07-11 · Health · corrected 2023-08-02

    Potential for more than minimal harm

71. EF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2023-07-11 · Health · corrected 2023-08-02

    Potential for more than minimal harm

72. DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2023-05-23 · Health · corrected 2023-06-19

    Potential for more than minimal harm

73. DF0610Respond appropriately to all alleged violations.2023-05-23 · Health · corrected 2023-06-19

    Potential for more than minimal harm

74. EF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2021-04-23 · Health · corrected 2021-05-28

    Potential for more than minimal harm

75. EF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2021-04-23 · Health · corrected 2021-05-28

    Potential for more than minimal harm

76. EF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2021-04-23 · Health · corrected 2021-05-28

    Potential for more than minimal harm

77. DF0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.2021-04-23 · Health · corrected 2021-05-28

    Potential for more than minimal harm

78. DF0641Ensure each resident receives an accurate assessment.2021-04-23 · Health · corrected 2021-05-28

    Potential for more than minimal harm

79. EF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2021-04-23 · Health · corrected 2021-05-28

    Potential for more than minimal harm

80. DF0658Ensure services provided by the nursing facility meet professional standards of quality.2021-04-23 · Health · corrected 2021-05-28

    Potential for more than minimal harm

81. EF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2021-04-23 · Health · corrected 2021-05-28

    Potential for more than minimal harm

82. EF0679Provide activities to meet all resident's needs.2021-04-23 · Health · corrected 2021-05-28

    Potential for more than minimal harm

83. DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2021-04-23 · Health · corrected 2021-05-28

    Potential for more than minimal harm

84. DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2021-04-23 · Health · corrected 2021-05-28

    Potential for more than minimal harm

85. EF0695Provide safe and appropriate respiratory care for a resident when needed.2021-04-23 · Health · corrected 2021-05-28

    Potential for more than minimal harm

86. EF0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.2021-04-23 · Health · corrected 2021-05-28

    Potential for more than minimal harm

87. EF0741Ensure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents.2021-04-23 · Health · corrected 2021-05-28

    Potential for more than minimal harm

88. EF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2021-04-23 · Health · corrected 2021-05-28

    Potential for more than minimal harm

89. EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2021-04-23 · Health · corrected 2021-05-28

    Potential for more than minimal harm

90. DF0825Provide or get specialized rehabilitative services as required for a resident.2021-04-23 · Health · corrected 2021-05-28

    Potential for more than minimal harm

91. EF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2021-04-23 · Health · corrected 2021-05-28

    Potential for more than minimal harm

92. DF0865Have a plan that describes the process for conducting QAPI and QAA activities.2021-04-23 · Health · corrected 2021-05-28

    Potential for more than minimal harm

93. EF0880Provide and implement an infection prevention and control program.2021-04-23 · Health · corrected 2021-05-28

    Potential for more than minimal harm

Ownership

Other facilities in NOVATO

Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.