NORTHBROOK HEALTHCARE CENTER
64 NORTHBROOK WAY, WILLITS, CA 95490 · CCN 056215
Ratings
- Overall
- ★★★★★ 5
- Health inspection
- ★★★★☆ 4
- Quality measures
- ★★★★★ 5
- Staffing
- ★★★★☆ 4
Facility
- Ownership type
- For profit - Limited Liability company
- Certified beds
- 70
- Avg residents/day
- 37.6
- Phone
- 7074595592
Inspection history vs California & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | California avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2025-04-10 | 4 | 15.6 | 9.5 | -11.6 better |
| 2 | 2023-03-27 | 14 | 17.4 | 9.8 | -3.4 better |
| 3 | 2019-08-30 | 10 | 17.1 | 9.3 | -7.1 better |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Abuse, neglect, exploitation | 1 |
| Resident assessment and care planning | 1 |
| Pharmacy service | 2 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 3.99 | 25.0% |
| RN staffing (reported) | 0.44 | — |
| Total nurse staffing (adjusted) | 4.05 | — |
Fines & penalties
- Total fines
- $12,545
- Number of fines
- 2
- Number of penalties
- 2
- Payment denials
- 0
Chain
- Chain
- THE ENSIGN GROUP
- Facilities in chain
- 329
- Chain avg overall
- 3.20 / 5
Inspection citations (28)1 actual harm
- EF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2025-12-29 · Health · corrected 2026-01-16
Potential for more than minimal harm
- DF0759Ensure medication error rates are not 5 percent or greater.2025-04-10 · Health · corrected 2025-05-02
Potential for more than minimal harm
- DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2025-04-10 · Health · corrected 2025-05-02
Potential for more than minimal harm
- GF0604Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.2025-03-05 · Health · corrected 2025-03-27
Actual harm
- DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2023-03-27 · Health · corrected 2023-05-01
Potential for more than minimal harm
- DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2023-03-27 · Health · corrected 2023-05-01
Potential for more than minimal harm
- EF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2023-03-27 · Health · corrected 2023-05-01
Potential for more than minimal harm
- FF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2023-03-27 · Health · corrected 2023-05-01
Potential for more than minimal harm
- FF0801Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.2023-03-27 · Health · corrected 2023-05-01
Potential for more than minimal harm
- FF0802Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.2023-03-27 · Health · corrected 2023-05-01
Potential for more than minimal harm
- FF0803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.2023-03-27 · Health · corrected 2023-05-01
Potential for more than minimal harm
- EF0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.2023-03-27 · Health · corrected 2023-05-01
Potential for more than minimal harm
- FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2023-03-27 · Health · corrected 2023-05-01
Potential for more than minimal harm
- DF0847Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.2023-03-27 · Health · corrected 2023-05-01
Potential for more than minimal harm
- EF0865Have a plan that describes the process for conducting QAPI and QAA activities.2023-03-27 · Health · corrected 2023-05-01
Potential for more than minimal harm
- EF0880Provide and implement an infection prevention and control program.2023-03-27 · Health · corrected 2023-05-01
Potential for more than minimal harm
- FF0882Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.2023-03-27 · Health · corrected 2023-05-01
Potential for more than minimal harm
- FF0919Make sure that a working call system is available in each resident's bathroom and bathing area.2023-03-27 · Health · corrected 2023-05-01
Potential for more than minimal harm
- DF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2019-08-30 · Health · corrected 2019-10-28
Potential for more than minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2019-08-30 · Health · corrected 2019-10-28
Potential for more than minimal harm
- DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2019-08-30 · Health · corrected 2019-10-28
Potential for more than minimal harm
- EF0676Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.2019-08-30 · Health · corrected 2019-10-28
Potential for more than minimal harm
- EF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2019-08-30 · Health · corrected 2019-10-28
Potential for more than minimal harm
- DF0757Ensure each resident’s drug regimen must be free from unnecessary drugs.2019-08-30 · Health · corrected 2019-10-28
Potential for more than minimal harm
- DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2019-08-30 · Health · corrected 2019-10-28
Potential for more than minimal harm
- EF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2019-08-30 · Health · corrected 2019-10-28
Potential for more than minimal harm
- EF0880Provide and implement an infection prevention and control program.2019-08-30 · Health · corrected 2019-10-28
Potential for more than minimal harm
- DF0925Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.2019-08-30 · Health · corrected 2019-10-28
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| FLAGSTONE HEALTHCARE NORTH LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | 2001-11-15 |
| THE ENSIGN GROUP INC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 100% | 2001-11-15 |
| TWOMAGNETS LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | 2002-08-01 |
| GAMBLE, SHAWNDEE | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2001-11-15 |
| RAO, SEEMA | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2024-04-01 |
| BURNAM, SOON | Individual | CORPORATE OFFICER | — | 2006-01-30 |
| KEETCH, CHAD | Individual | CORPORATE OFFICER | — | 2011-03-01 |
| WILLITS, ADAM | Individual | CORPORATE OFFICER | — | 2024-09-09 |
Other facilities in WILLITS
| Name | Overall | Beds |
|---|
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.