NORTH BAY POST ACUTE
300 DOUGLAS STREET, PETALUMA, CA 94952 · CCN 056120
Abuse icon
Ratings
- Overall
- ★☆☆☆☆ 1
- Health inspection
- ★☆☆☆☆ 1
- Quality measures
- ★★☆☆☆ 2
- Staffing
- ★★★★☆ 4
Facility
- Ownership type
- For profit - Limited Liability company
- Certified beds
- 98
- Avg residents/day
- 95.0
- Phone
- 7077636887
Inspection history vs California & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | California avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2026-01-09 | 21 | 15.6 | 9.5 | +5.4 worse |
| 2 | 2025-01-17 | 43 | 17.4 | 9.8 | +25.6 worse |
| 3 | 2023-01-18 | 27 | 17.1 | 9.3 | +9.9 worse |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Abuse, neglect, exploitation | 3 |
| Quality of life and care | 3 |
| Resident assessment and care planning | 6 |
| Resident rights | 2 |
| Nutrition and dietary | 2 |
| Pharmacy service | 2 |
| Environmental | 2 |
| Infection control | 1 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 3.91 | 36.6% |
| RN staffing (reported) | 0.60 | 57.1% |
| Total nurse staffing (adjusted) | 4.38 | — |
Fines & penalties
- Total fines
- $142,514
- Number of fines
- 2
- Number of penalties
- 2
- Payment denials
- 0
Inspection citations (91)1 immediate jeopardy3 actual harm
- DF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2026-01-09 · Health · corrected 2026-02-05
Potential for more than minimal harm
- DF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2026-01-09 · Health · corrected 2026-02-05
Potential for more than minimal harm
- DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2026-01-09 · Health · corrected 2026-02-05
Potential for more than minimal harm
- EF0641Ensure each resident receives an accurate assessment.2026-01-09 · Health · corrected 2026-02-05
Potential for more than minimal harm
- EF0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted2026-01-09 · Health · corrected 2026-02-05
Potential for more than minimal harm
- DF0658Ensure services provided by the nursing facility meet professional standards of quality.2026-01-09 · Health · corrected 2026-02-05
Potential for more than minimal harm
- DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2026-01-09 · Health · corrected 2026-02-05
Potential for more than minimal harm
- DF0700Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.2026-01-09 · Health · corrected 2026-02-05
Potential for more than minimal harm
- DF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2026-01-09 · Health · corrected 2026-02-05
Potential for more than minimal harm
- DF0791Provide or obtain dental services for each resident.2026-01-09 · Health · corrected 2026-02-05
Potential for more than minimal harm
- FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2026-01-09 · Health · corrected 2026-02-05
Potential for more than minimal harm
- DF0813Have a policy regarding use and storage of foods brought to residents by family and other visitors.2026-01-09 · Health · corrected 2026-02-05
Potential for more than minimal harm
- FF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2026-01-09 · Health · corrected 2026-02-05
Potential for more than minimal harm
- DF0926Have policies on smoking.2026-01-09 · Health · corrected 2026-02-05
Potential for more than minimal harm
- DF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2025-12-30 · Health · corrected 2026-01-16
Potential for more than minimal harm
- GF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2025-10-22 · Health · corrected 2025-11-11
Actual harm
- DF0880Provide and implement an infection prevention and control program.2025-07-15 · Health · corrected 2025-08-13
Potential for more than minimal harm
- DF0919Make sure that a working call system is available in each resident's bathroom and bathing area.2025-07-15 · Health · corrected 2025-08-13
Potential for more than minimal harm
- DF0610Respond appropriately to all alleged violations.2025-04-28 · Health · corrected 2025-05-16
Potential for more than minimal harm
- DF0658Ensure services provided by the nursing facility meet professional standards of quality.2025-04-25 · Health · corrected 2025-05-12
Potential for more than minimal harm
- GF0658Ensure services provided by the nursing facility meet professional standards of quality.2025-04-07 · Health · corrected 2025-05-01
Actual harm
- DF0552Ensure that residents are fully informed and understand their health status, care and treatments.2025-01-17 · Health · corrected 2025-03-13
Potential for more than minimal harm
- DF0558Reasonably accommodate the needs and preferences of each resident.2025-01-17 · Health · corrected 2025-03-13
Potential for more than minimal harm
- DF0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.2025-01-17 · Health · corrected 2025-03-13
Potential for more than minimal harm
- FF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2025-01-17 · Health · corrected 2025-03-13
Potential for more than minimal harm
- DF0606Not hire anyone with a finding of abuse, neglect, exploitation, or theft.2025-01-17 · Health · corrected 2025-03-13
Potential for more than minimal harm
- FF0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.2025-01-17 · Health · corrected 2025-03-13
Potential for more than minimal harm
- DF0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.2025-01-17 · Health · corrected 2025-03-13
Potential for more than minimal harm
- EF0641Ensure each resident receives an accurate assessment.2025-01-17 · Health · corrected 2025-03-13
Potential for more than minimal harm
- DF0644Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.2025-01-17 · Health · corrected 2025-03-13
Potential for more than minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2025-01-17 · Health · corrected 2025-03-13
Potential for more than minimal harm
- DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2025-01-17 · Health · corrected 2025-03-13
Potential for more than minimal harm
- DF0658Ensure services provided by the nursing facility meet professional standards of quality.2025-01-17 · Health · corrected 2025-03-13
Potential for more than minimal harm
- DF0685Assist a resident in gaining access to vision and hearing services.2025-01-17 · Health · corrected 2025-03-13
Potential for more than minimal harm
- DF0712Ensure that the resident and his/her doctor meet face-to-face at all required visits.2025-01-17 · Health · corrected 2025-03-13
Potential for more than minimal harm
- FF0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.2025-01-17 · Health · corrected 2025-03-13
Potential for more than minimal harm
- DF0742Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.2025-01-17 · Health · corrected 2025-03-13
Potential for more than minimal harm
- DF0745Provide medically-related social services to help each resident achieve the highest possible quality of life.2025-01-17 · Health · corrected 2025-03-13
Potential for more than minimal harm
- DF0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.2025-01-17 · Health · corrected 2025-03-13
Potential for more than minimal harm
- DF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2025-01-17 · Health · corrected 2025-03-13
Potential for more than minimal harm
- FF0759Ensure medication error rates are not 5 percent or greater.2025-01-17 · Health · corrected 2025-03-13
Potential for more than minimal harm
- DF0760Ensure that residents are free from significant medication errors.2025-01-17 · Health · corrected 2025-03-13
Potential for more than minimal harm
- EF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2025-01-17 · Health · corrected 2025-03-13
Potential for more than minimal harm
- DF0791Provide or obtain dental services for each resident.2025-01-17 · Health · corrected 2025-03-13
Potential for more than minimal harm
- DF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2025-01-17 · Health · corrected 2025-03-13
Potential for more than minimal harm
- DF0813Have a policy regarding use and storage of foods brought to residents by family and other visitors.2025-01-17 · Health · corrected 2025-03-13
Potential for more than minimal harm
- DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2025-01-17 · Health · corrected 2025-03-13
Potential for more than minimal harm
- FF0865Have a plan that describes the process for conducting QAPI and QAA activities.2025-01-17 · Health · corrected 2025-03-13
Potential for more than minimal harm
- FF0867Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.2025-01-17 · Health · corrected 2025-03-13
Potential for more than minimal harm
- FF0880Provide and implement an infection prevention and control program.2025-01-17 · Health · corrected 2025-03-13
Potential for more than minimal harm
- EF0881Implement a program that monitors antibiotic use.2025-01-17 · Health · corrected 2025-03-13
Potential for more than minimal harm
- EF0912Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.2025-01-17 · Health · corrected 2025-03-13
Potential for more than minimal harm
- FF0943Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.2025-01-17 · Health · corrected 2025-03-13
Potential for more than minimal harm
- DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2024-12-23 · Health · corrected 2025-01-03
Potential for more than minimal harm
- DF0658Ensure services provided by the nursing facility meet professional standards of quality.2024-12-12 · Health · corrected 2024-12-27
Potential for more than minimal harm
- EF0561Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.2024-12-03 · Health · corrected 2024-12-27
Potential for more than minimal harm
- EF0622Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.2024-12-03 · Health · corrected 2024-12-27
Potential for more than minimal harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-09-16 · Health · corrected 2024-10-07
Potential for more than minimal harm
- DF0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.2024-05-15 · Health · corrected 2024-08-14
Potential for more than minimal harm
- EF0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.2024-04-30 · Health · corrected 2024-05-24
Potential for more than minimal harm
- LF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2024-04-30 · Health · corrected 2024-05-24
Immediate jeopardy
- FF0814Dispose of garbage and refuse properly.2024-04-30 · Health · corrected 2024-05-24
Potential for more than minimal harm
- FF0835Administer the facility in a manner that enables it to use its resources effectively and efficiently.2024-04-30 · Health · corrected 2024-05-24
Potential for more than minimal harm
- FF0925Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.2024-04-30 · Health · corrected 2024-05-24
Potential for more than minimal harm
- DF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2023-08-23 · Health · corrected 2023-09-12
Potential for more than minimal harm
- DF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2023-08-11 · Health · corrected 2023-10-28
Potential for more than minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2023-08-11 · Health · corrected 2023-10-28
Potential for more than minimal harm
- DF0825Provide or get specialized rehabilitative services as required for a resident.2023-08-11 · Health · corrected 2023-10-28
Potential for more than minimal harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2023-03-23 · Health · corrected 2023-04-01
Potential for more than minimal harm
- EF0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.2023-03-23 · Health · corrected 2023-04-01
Potential for more than minimal harm
- EF0552Ensure that residents are fully informed and understand their health status, care and treatments.2023-01-18 · Health · corrected 2023-03-13
Potential for more than minimal harm
- DF0637Assess the resident when there is a significant change in condition2023-01-18 · Health · corrected 2023-03-13
Potential for more than minimal harm
- FF0638Assure that each resident’s assessment is updated at least once every 3 months.2023-01-18 · Health · corrected 2023-03-13
Potential for more than minimal harm
- EF0640Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.2023-01-18 · Health · corrected 2023-03-13
Potential for more than minimal harm
- EF0641Ensure each resident receives an accurate assessment.2023-01-18 · Health · corrected 2023-03-13
Potential for more than minimal harm
- DF0658Ensure services provided by the nursing facility meet professional standards of quality.2023-01-18 · Health · corrected 2023-03-13
Potential for more than minimal harm
- FF0679Provide activities to meet all resident's needs.2023-01-18 · Health · corrected 2023-03-13
Potential for more than minimal harm
- GF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2023-01-18 · Health · corrected 2023-03-13
Actual harm
- DF0692Provide enough food/fluids to maintain a resident's health.2023-01-18 · Health · corrected 2023-03-13
Potential for more than minimal harm
- DF0699Provide care or services that was trauma informed and/or culturally competent.2023-01-18 · Health · corrected 2023-03-13
Potential for more than minimal harm
- EF0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.2023-01-18 · Health · corrected 2023-03-13
Potential for more than minimal harm
- DF0727Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.2023-01-18 · Health · corrected 2023-03-13
Potential for more than minimal harm
- EF0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.2023-01-18 · Health · corrected 2023-03-13
Potential for more than minimal harm
- EF0759Ensure medication error rates are not 5 percent or greater.2023-01-18 · Health · corrected 2023-03-13
Potential for more than minimal harm
- EF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2023-01-18 · Health · corrected 2023-03-13
Potential for more than minimal harm
- FF0801Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.2023-01-18 · Health · corrected 2023-03-13
Potential for more than minimal harm
- EF0867Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.2023-01-18 · Health · corrected 2023-03-13
Potential for more than minimal harm
- EF0880Provide and implement an infection prevention and control program.2023-01-18 · Health · corrected 2023-03-13
Potential for more than minimal harm
- EF0883Develop and implement policies and procedures for flu and pneumonia vaccinations.2023-01-18 · Health · corrected 2023-03-13
Potential for more than minimal harm
- FF0920Provide at least one room set aside to use as a resident dining room and for activities, that is a good size, with good lighting, air flow and furniture.2023-01-18 · Health · corrected 2023-03-13
Potential for more than minimal harm
- EF0926Have policies on smoking.2023-01-18 · Health · corrected 2023-03-13
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| ZERMATT U.S. HEALTH SERVICES, LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 99% | 2021-01-01 |
| TANNER, BRYAN | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 50% | 2021-01-01 |
| TANNER, RENAE | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 50% | 2021-01-01 |
| ZERMATT U.S. HEALTH SERVICES, LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | 2021-01-01 |
| MOORE, BRETT | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2021-01-01 |
| TANNER, BRYAN | Individual | CORPORATE OFFICER | — | 2021-01-01 |
Other facilities in PETALUMA
| Name | Overall | Beds |
|---|---|---|
| PETALUMA POST-ACUTE REHABILITATION | ★★★★★ | 90 |
| HILLCREST POST ACUTE | ★★★★★ | 59 |
| VINEYARD POST ACUTE | ★★★☆☆ | 99 |
| RIDGEWAY POST ACUTE | ★☆☆☆☆ | 79 |
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.