Starfile / California

NEW ORANGE HILLS

5017 E. CHAPMAN AVENUE, ORANGE, CA 92869 · CCN 555286

Inspection history vs California & national averages

Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.

Cycle 1 deficiencies by category

Staffing (hours per resident per day)

Fines & penalties

Total fines

$0

Number of fines

0

Number of penalties

1

Payment denials

1

Chain

Chain

THE ENSIGN GROUP

Facilities in chain

329

Chain avg overall

3.20 / 5

Inspection citations (89)1 actual harm

1. DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2025-11-26 · Health · corrected 2025-12-08

   Potential for more than minimal harm

2. BF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2025-11-26 · Health · corrected 2025-12-08

   Potential for minimal harm

3. GF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2025-11-10 · Health · corrected 2025-12-23

   Actual harm

4. DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2025-09-18 · Health · corrected 2025-10-10

   Potential for more than minimal harm

5. DF0880Provide and implement an infection prevention and control program.2025-08-06 · Health · corrected 2025-08-13

   Potential for more than minimal harm

6. DF0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.2025-07-10 · Health · corrected 2025-07-30

   Potential for more than minimal harm

7. DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2025-05-14 · Health · corrected 2025-06-04

   Potential for more than minimal harm

8. DF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2025-05-14 · Health · corrected 2025-06-04

   Potential for more than minimal harm

9. BF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2025-05-14 · Health · corrected 2025-06-04

   Potential for minimal harm

10. DF0880Provide and implement an infection prevention and control program.2025-05-14 · Health · corrected 2025-06-04

    Potential for more than minimal harm

11. DF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2025-02-28 · Health · corrected 2025-03-20

    Potential for more than minimal harm

12. DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2025-02-28 · Health · corrected 2025-03-20

    Potential for more than minimal harm

13. BF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2025-01-07 · Health · corrected 2025-01-28

    Potential for minimal harm

14. BF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2024-11-15 · Health · corrected 2024-12-14

    Potential for minimal harm

15. DF0558Reasonably accommodate the needs and preferences of each resident.2024-11-15 · Health · corrected 2024-12-14

    Potential for more than minimal harm

16. DF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2024-11-15 · Health · corrected 2024-12-14

    Potential for more than minimal harm

17. DF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2024-11-15 · Health · corrected 2024-12-14

    Potential for more than minimal harm

18. DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2024-11-15 · Health · corrected 2024-12-14

    Potential for more than minimal harm

19. DF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2024-11-15 · Health · corrected 2024-12-14

    Potential for more than minimal harm

20. DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-11-15 · Health · corrected 2024-12-14

    Potential for more than minimal harm

21. DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2024-11-15 · Health · corrected 2024-12-14

    Potential for more than minimal harm

22. DF0693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.2024-11-15 · Health · corrected 2024-12-14

    Potential for more than minimal harm

23. DF0695Provide safe and appropriate respiratory care for a resident when needed.2024-11-15 · Health · corrected 2024-12-14

    Potential for more than minimal harm

24. DF0700Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.2024-11-15 · Health · corrected 2024-12-14

    Potential for more than minimal harm

25. DF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2024-11-15 · Health · corrected 2024-12-14

    Potential for more than minimal harm

26. DF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2024-11-15 · Health · corrected 2024-12-14

    Potential for more than minimal harm

27. DF0759Ensure medication error rates are not 5 percent or greater.2024-11-15 · Health · corrected 2024-12-14

    Potential for more than minimal harm

28. DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2024-11-15 · Health · corrected 2024-12-14

    Potential for more than minimal harm

29. DF0773Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.2024-11-15 · Health · corrected 2024-12-14

    Potential for more than minimal harm

30. EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2024-11-15 · Health · corrected 2024-12-14

    Potential for more than minimal harm

31. DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2024-11-15 · Health · corrected 2024-12-14

    Potential for more than minimal harm

32. DF0880Provide and implement an infection prevention and control program.2024-11-15 · Health · corrected 2024-12-14

    Potential for more than minimal harm

33. DF0881Implement a program that monitors antibiotic use.2024-11-15 · Health · corrected 2024-12-14

    Potential for more than minimal harm

34. BF0880Provide and implement an infection prevention and control program.2024-08-01 · Health · corrected 2024-08-12

    Potential for minimal harm

35. BF0558Reasonably accommodate the needs and preferences of each resident.2024-05-30 · Health · corrected 2024-06-14

    Potential for minimal harm

36. DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2024-03-21 · Health · corrected 2024-04-13

    Potential for more than minimal harm

37. DF0757Ensure each resident’s drug regimen must be free from unnecessary drugs.2024-03-21 · Health · corrected 2024-04-13

    Potential for more than minimal harm

38. DF0880Provide and implement an infection prevention and control program.2024-03-21 · Health · corrected 2024-04-12

    Potential for more than minimal harm

39. DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-03-12 · Health · corrected 2024-03-27

    Potential for more than minimal harm

40. DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2024-01-24 · Health · corrected 2024-02-15

    Potential for more than minimal harm

41. DF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2024-01-24 · Health · corrected 2024-02-15

    Potential for more than minimal harm

42. DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2024-01-24 · Health · corrected 2024-02-15

    Potential for more than minimal harm

43. DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2023-12-13 · Health · corrected 2023-12-29

    Potential for more than minimal harm

44. DF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2023-12-13 · Health · corrected 2023-12-29

    Potential for more than minimal harm

45. DF0757Ensure each resident’s drug regimen must be free from unnecessary drugs.2023-11-17 · Health · corrected 2023-12-05

    Potential for more than minimal harm

46. DF0661Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.2023-10-23 · Health · corrected 2023-11-07

    Potential for more than minimal harm

47. DF0610Respond appropriately to all alleged violations.2023-08-30 · Health · corrected 2023-09-12

    Potential for more than minimal harm

48. DF0658Ensure services provided by the nursing facility meet professional standards of quality.2023-08-30 · Health · corrected 2023-09-12

    Potential for more than minimal harm

49. DF0909Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.2023-08-30 · Health · corrected 2023-09-12

    Potential for more than minimal harm

50. DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2023-05-16 · Health · corrected 2023-05-16

    Potential for more than minimal harm

51. DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2023-05-16 · Health · corrected 2023-05-16

    Potential for more than minimal harm

52. DF0697Provide safe, appropriate pain management for a resident who requires such services.2023-05-16 · Health · corrected 2023-05-16

    Potential for more than minimal harm

53. DF0700Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.2023-05-16 · Health · corrected 2023-05-16

    Potential for more than minimal harm

54. DF0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted2023-04-04 · Health · corrected 2023-05-04

    Potential for more than minimal harm

55. DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2023-04-04 · Health · corrected 2023-05-04

    Potential for more than minimal harm

56. DF0552Ensure that residents are fully informed and understand their health status, care and treatments.2022-05-16 · Health · corrected 2022-06-16

    Potential for more than minimal harm

57. DF0558Reasonably accommodate the needs and preferences of each resident.2022-05-16 · Health · corrected 2022-06-16

    Potential for more than minimal harm

58. DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2022-05-16 · Health · corrected 2022-06-16

    Potential for more than minimal harm

59. DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2022-05-16 · Health · corrected 2022-06-16

    Potential for more than minimal harm

60. DF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2022-05-16 · Health · corrected 2022-06-16

    Potential for more than minimal harm

61. DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2022-05-16 · Health · corrected 2022-06-16

    Potential for more than minimal harm

62. DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2022-05-16 · Health · corrected 2022-06-16

    Potential for more than minimal harm

63. DF0698Provide safe, appropriate dialysis care/services for a resident who requires such services.2022-05-16 · Health · corrected 2022-06-16

    Potential for more than minimal harm

64. DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2022-05-16 · Health · corrected 2022-06-16

    Potential for more than minimal harm

65. DF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2022-05-16 · Health · corrected 2022-06-16

    Potential for more than minimal harm

66. DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2022-05-16 · Health · corrected 2022-06-16

    Potential for more than minimal harm

67. DF0880Provide and implement an infection prevention and control program.2022-05-16 · Health · corrected 2022-06-16

    Potential for more than minimal harm

68. DF0908Keep all essential equipment working safely.2022-05-16 · Health · corrected 2022-06-16

    Potential for more than minimal harm

69. DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2020-02-26 · Health · corrected 2020-03-26

    Potential for more than minimal harm

70. DF0552Ensure that residents are fully informed and understand their health status, care and treatments.2020-02-26 · Health · corrected 2020-03-26

    Potential for more than minimal harm

71. BF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2020-02-26 · Health · corrected 2020-03-26

    Potential for minimal harm

72. DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2020-02-26 · Health · corrected 2020-03-26

    Potential for more than minimal harm

73. DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2020-02-26 · Health · corrected 2020-03-26

    Potential for more than minimal harm

74. DF0687Provide appropriate foot care.2020-02-26 · Health · corrected 2020-03-26

    Potential for more than minimal harm

75. EF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2020-02-26 · Health · corrected 2020-03-26

    Potential for more than minimal harm

76. DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2020-02-26 · Health · corrected 2020-03-26

    Potential for more than minimal harm

77. EF0695Provide safe and appropriate respiratory care for a resident when needed.2020-02-26 · Health · corrected 2020-03-26

    Potential for more than minimal harm

78. DF0697Provide safe, appropriate pain management for a resident who requires such services.2020-02-26 · Health · corrected 2020-03-26

    Potential for more than minimal harm

79. EF0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.2020-02-26 · Health · corrected 2020-03-26

    Potential for more than minimal harm

80. EF0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.2020-02-26 · Health · corrected 2020-03-26

    Potential for more than minimal harm

81. EF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2020-02-26 · Health · corrected 2020-03-26

    Potential for more than minimal harm

82. DF0760Ensure that residents are free from significant medication errors.2020-02-26 · Health · corrected 2020-03-26

    Potential for more than minimal harm

83. EF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2020-02-26 · Health · corrected 2020-03-26

    Potential for more than minimal harm

84. DF0808Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.2020-02-26 · Health · corrected 2020-03-26

    Potential for more than minimal harm

85. EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2020-02-26 · Health · corrected 2020-03-26

    Potential for more than minimal harm

86. EF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2020-02-26 · Health · corrected 2020-03-26

    Potential for more than minimal harm

87. DF0867Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.2020-02-26 · Health · corrected 2020-03-26

    Potential for more than minimal harm

88. DF0880Provide and implement an infection prevention and control program.2020-02-26 · Health · corrected 2020-03-26

    Potential for more than minimal harm

89. BF0914Provide bedrooms that don't allow residents to see each other when privacy is needed.2020-02-26 · Health · corrected 2020-03-26

    Potential for minimal harm

Ownership

Other facilities in ORANGE

Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.