Starfile

Starfile / California

MISSION DE LA CASA

2501 ALVIN AVENUE, SAN JOSE, CA 95121 · CCN 555487

Ratings

Overall
★★☆☆☆ 2
Health inspection
★☆☆☆☆ 1
Quality measures
★★★★★ 5
Staffing
★★★★★ 5

Facility

Ownership type
For profit - Individual
Certified beds
163
Avg residents/day
147.7
Phone
4082389751

Inspection history vs California & national averages

Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.

CycleInspection dateThis facilityCalifornia avgNational avgvs state
12025-08-211615.69.5+0.4 worse
22024-06-27517.49.8-12.4 better
32021-07-121417.19.3-3.1 better

Cycle 1 deficiencies by category

CategoryDeficiencies
Quality of life and care3
Resident assessment and care planning3
Nutrition and dietary7
Environmental2
Infection control1

Staffing (hours per resident per day)

MetricThis facilityTurnover
Total nurse staffing (reported)4.4518.8%
RN staffing (reported)0.6728.6%
Total nurse staffing (adjusted)5.03

Fines & penalties

Total fines
$51,753
Number of fines
1
Number of penalties
1
Payment denials
0

Inspection citations (35)1 immediate jeopardy1 actual harm

  1. DF0645PASARR screening for Mental disorders or Intellectual Disabilities2025-08-21 · Health · corrected 2025-09-16

    Potential for more than minimal harm

  2. EF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2025-08-21 · Health · corrected 2025-09-16

    Potential for more than minimal harm

  3. EF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2025-08-21 · Health · corrected 2025-09-16

    Potential for more than minimal harm

  4. EF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2025-08-21 · Health · corrected 2025-09-16

    Potential for more than minimal harm

  5. EF0700Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.2025-08-21 · Health · corrected 2025-09-16

    Potential for more than minimal harm

  6. DF0740Ensure each resident must receive and the facility must provide necessary behavioral health care and services.2025-08-21 · Health · corrected 2025-09-16

    Potential for more than minimal harm

  7. DF0800Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.2025-08-21 · Health · corrected 2025-09-16

    Potential for more than minimal harm

  8. FF0801Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.2025-08-21 · Health · corrected 2025-09-16

    Potential for more than minimal harm

  9. FF0802Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.2025-08-21 · Health · corrected 2025-09-16

    Potential for more than minimal harm

  10. DF0803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.2025-08-21 · Health · corrected 2025-09-16

    Potential for more than minimal harm

  11. FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2025-08-21 · Health · corrected 2025-09-16

    Potential for more than minimal harm

  12. FF0813Have a policy regarding use and storage of foods brought to residents by family and other visitors.2025-08-21 · Health · corrected 2025-09-16

    Potential for more than minimal harm

  13. FF0814Dispose of garbage and refuse properly.2025-08-21 · Health · corrected 2025-09-16

    Potential for more than minimal harm

  14. KF0880Provide and implement an infection prevention and control program.2025-08-21 · Health · corrected 2025-09-16

    Immediate jeopardy

  15. DF0908Keep all essential equipment working safely.2025-08-21 · Health · corrected 2025-09-16

    Potential for more than minimal harm

  16. DF0925Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.2025-08-21 · Health · corrected 2025-09-16

    Potential for more than minimal harm

  17. DF0645PASARR screening for Mental disorders or Intellectual Disabilities2024-06-27 · Health · corrected 2024-07-26

    Potential for more than minimal harm

  18. DF0759Ensure medication error rates are not 5 percent or greater.2024-06-27 · Health · corrected 2024-07-26

    Potential for more than minimal harm

  19. FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2024-06-27 · Health · corrected 2024-07-26

    Potential for more than minimal harm

  20. GF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-04-18 · Health · corrected 2024-05-13

    Actual harm

  21. DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2024-03-28 · Health · corrected 2024-04-22

    Potential for more than minimal harm

  22. DF0557Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.2021-07-12 · Health · corrected 2021-08-12

    Potential for more than minimal harm

  23. DF0558Reasonably accommodate the needs and preferences of each resident.2021-07-12 · Health · corrected 2021-08-12

    Potential for more than minimal harm

  24. DF0637Assess the resident when there is a significant change in condition2021-07-12 · Health · corrected 2021-08-12

    Potential for more than minimal harm

  25. DF0644Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.2021-07-12 · Health · corrected 2021-08-12

    Potential for more than minimal harm

  26. DF0658Ensure services provided by the nursing facility meet professional standards of quality.2021-07-12 · Health · corrected 2021-08-12

    Potential for more than minimal harm

  27. DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2021-07-12 · Health · corrected 2021-08-12

    Potential for more than minimal harm

  28. DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2021-07-12 · Health · corrected 2021-08-12

    Potential for more than minimal harm

  29. DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2021-07-12 · Health · corrected 2021-08-12

    Potential for more than minimal harm

  30. DF0698Provide safe, appropriate dialysis care/services for a resident who requires such services.2021-07-12 · Health · corrected 2021-08-12

    Potential for more than minimal harm

  31. DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2021-07-12 · Health · corrected 2021-08-12

    Potential for more than minimal harm

  32. DF0801Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.2021-07-12 · Health · corrected 2021-08-12

    Potential for more than minimal harm

  33. DF0813Have a policy regarding use and storage of foods brought to residents by family and other visitors.2021-07-12 · Health · corrected 2021-08-12

    Potential for more than minimal harm

  34. EF0880Provide and implement an infection prevention and control program.2021-07-12 · Health · corrected 2021-08-12

    Potential for more than minimal harm

  35. DF0881Implement a program that monitors antibiotic use.2021-07-12 · Health · corrected 2021-08-12

    Potential for more than minimal harm

Ownership

OwnerTypeRolePercentSince
NGUYEN, NGAIIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST100%1999-10-27
AOAY, NORIEIndividualOPERATIONAL/MANAGERIAL CONTROL2024-06-03
EIETA, JULIEIndividualOPERATIONAL/MANAGERIAL CONTROL2017-06-01
EVANS, JOYIndividualOPERATIONAL/MANAGERIAL CONTROL2025-01-14
GUPTA, ATINIndividualOPERATIONAL/MANAGERIAL CONTROL2024-09-30
HEDGER, JOSHIndividualOPERATIONAL/MANAGERIAL CONTROL2017-04-17
LUC, HAIndividualOPERATIONAL/MANAGERIAL CONTROL2020-08-16
LUCAS, ALETHEAIndividualOPERATIONAL/MANAGERIAL CONTROL2023-02-08
NGUYEN, ANHIndividualOPERATIONAL/MANAGERIAL CONTROL2007-01-01
NGUYEN, KYMIndividualOPERATIONAL/MANAGERIAL CONTROL2018-10-01
NGUYEN, NGAIIndividualOPERATIONAL/MANAGERIAL CONTROL1999-10-27
PEREZ, ANGELICAIndividualOPERATIONAL/MANAGERIAL CONTROL2025-06-16
RABARA, ROSANAIndividualOPERATIONAL/MANAGERIAL CONTROL2018-05-01
TSE, DANIELIndividualOPERATIONAL/MANAGERIAL CONTROL2002-08-01
VETSA, SUREKHAIndividualOPERATIONAL/MANAGERIAL CONTROL2020-06-01
NGUYEN, NGAIIndividualCORPORATE DIRECTOR1999-10-27
NGUYEN, NGAIIndividualCORPORATE OFFICER1999-10-27

Other facilities in SAN JOSE

NameOverallBeds
VISTA MANOR NURSING CENTER★★★★★99
O'CONNOR HOSPITAL D/P SNF★★★★★24
PLUM TREE CARE CENTER★★★★★76
LINCOLN GLEN SKILLED NURSING★★★★★59
A GRACE SUB ACUTE & SKILLED CARE★★★★☆166

Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.