MISSION DE LA CASA
2501 ALVIN AVENUE, SAN JOSE, CA 95121 · CCN 555487
Ratings
- Overall
- ★★☆☆☆ 2
- Health inspection
- ★☆☆☆☆ 1
- Quality measures
- ★★★★★ 5
- Staffing
- ★★★★★ 5
Facility
- Ownership type
- For profit - Individual
- Certified beds
- 163
- Avg residents/day
- 147.7
- Phone
- 4082389751
Inspection history vs California & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | California avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2025-08-21 | 16 | 15.6 | 9.5 | +0.4 worse |
| 2 | 2024-06-27 | 5 | 17.4 | 9.8 | -12.4 better |
| 3 | 2021-07-12 | 14 | 17.1 | 9.3 | -3.1 better |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Quality of life and care | 3 |
| Resident assessment and care planning | 3 |
| Nutrition and dietary | 7 |
| Environmental | 2 |
| Infection control | 1 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 4.45 | 18.8% |
| RN staffing (reported) | 0.67 | 28.6% |
| Total nurse staffing (adjusted) | 5.03 | — |
Fines & penalties
- Total fines
- $51,753
- Number of fines
- 1
- Number of penalties
- 1
- Payment denials
- 0
Inspection citations (35)1 immediate jeopardy1 actual harm
- DF0645PASARR screening for Mental disorders or Intellectual Disabilities2025-08-21 · Health · corrected 2025-09-16
Potential for more than minimal harm
- EF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2025-08-21 · Health · corrected 2025-09-16
Potential for more than minimal harm
- EF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2025-08-21 · Health · corrected 2025-09-16
Potential for more than minimal harm
- EF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2025-08-21 · Health · corrected 2025-09-16
Potential for more than minimal harm
- EF0700Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.2025-08-21 · Health · corrected 2025-09-16
Potential for more than minimal harm
- DF0740Ensure each resident must receive and the facility must provide necessary behavioral health care and services.2025-08-21 · Health · corrected 2025-09-16
Potential for more than minimal harm
- DF0800Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.2025-08-21 · Health · corrected 2025-09-16
Potential for more than minimal harm
- FF0801Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.2025-08-21 · Health · corrected 2025-09-16
Potential for more than minimal harm
- FF0802Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.2025-08-21 · Health · corrected 2025-09-16
Potential for more than minimal harm
- DF0803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.2025-08-21 · Health · corrected 2025-09-16
Potential for more than minimal harm
- FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2025-08-21 · Health · corrected 2025-09-16
Potential for more than minimal harm
- FF0813Have a policy regarding use and storage of foods brought to residents by family and other visitors.2025-08-21 · Health · corrected 2025-09-16
Potential for more than minimal harm
- FF0814Dispose of garbage and refuse properly.2025-08-21 · Health · corrected 2025-09-16
Potential for more than minimal harm
- KF0880Provide and implement an infection prevention and control program.2025-08-21 · Health · corrected 2025-09-16
Immediate jeopardy
- DF0908Keep all essential equipment working safely.2025-08-21 · Health · corrected 2025-09-16
Potential for more than minimal harm
- DF0925Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.2025-08-21 · Health · corrected 2025-09-16
Potential for more than minimal harm
- DF0645PASARR screening for Mental disorders or Intellectual Disabilities2024-06-27 · Health · corrected 2024-07-26
Potential for more than minimal harm
- DF0759Ensure medication error rates are not 5 percent or greater.2024-06-27 · Health · corrected 2024-07-26
Potential for more than minimal harm
- FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2024-06-27 · Health · corrected 2024-07-26
Potential for more than minimal harm
- GF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-04-18 · Health · corrected 2024-05-13
Actual harm
- DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2024-03-28 · Health · corrected 2024-04-22
Potential for more than minimal harm
- DF0557Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.2021-07-12 · Health · corrected 2021-08-12
Potential for more than minimal harm
- DF0558Reasonably accommodate the needs and preferences of each resident.2021-07-12 · Health · corrected 2021-08-12
Potential for more than minimal harm
- DF0637Assess the resident when there is a significant change in condition2021-07-12 · Health · corrected 2021-08-12
Potential for more than minimal harm
- DF0644Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.2021-07-12 · Health · corrected 2021-08-12
Potential for more than minimal harm
- DF0658Ensure services provided by the nursing facility meet professional standards of quality.2021-07-12 · Health · corrected 2021-08-12
Potential for more than minimal harm
- DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2021-07-12 · Health · corrected 2021-08-12
Potential for more than minimal harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2021-07-12 · Health · corrected 2021-08-12
Potential for more than minimal harm
- DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2021-07-12 · Health · corrected 2021-08-12
Potential for more than minimal harm
- DF0698Provide safe, appropriate dialysis care/services for a resident who requires such services.2021-07-12 · Health · corrected 2021-08-12
Potential for more than minimal harm
- DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2021-07-12 · Health · corrected 2021-08-12
Potential for more than minimal harm
- DF0801Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.2021-07-12 · Health · corrected 2021-08-12
Potential for more than minimal harm
- DF0813Have a policy regarding use and storage of foods brought to residents by family and other visitors.2021-07-12 · Health · corrected 2021-08-12
Potential for more than minimal harm
- EF0880Provide and implement an infection prevention and control program.2021-07-12 · Health · corrected 2021-08-12
Potential for more than minimal harm
- DF0881Implement a program that monitors antibiotic use.2021-07-12 · Health · corrected 2021-08-12
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| NGUYEN, NGAI | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | 1999-10-27 |
| AOAY, NORIE | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2024-06-03 |
| EIETA, JULIE | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2017-06-01 |
| EVANS, JOY | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2025-01-14 |
| GUPTA, ATIN | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2024-09-30 |
| HEDGER, JOSH | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2017-04-17 |
| LUC, HA | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2020-08-16 |
| LUCAS, ALETHEA | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2023-02-08 |
| NGUYEN, ANH | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2007-01-01 |
| NGUYEN, KYM | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2018-10-01 |
| NGUYEN, NGAI | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 1999-10-27 |
| PEREZ, ANGELICA | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2025-06-16 |
| RABARA, ROSANA | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2018-05-01 |
| TSE, DANIEL | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2002-08-01 |
| VETSA, SUREKHA | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2020-06-01 |
| NGUYEN, NGAI | Individual | CORPORATE DIRECTOR | — | 1999-10-27 |
| NGUYEN, NGAI | Individual | CORPORATE OFFICER | — | 1999-10-27 |
Other facilities in SAN JOSE
| Name | Overall | Beds |
|---|---|---|
| VISTA MANOR NURSING CENTER | ★★★★★ | 99 |
| O'CONNOR HOSPITAL D/P SNF | ★★★★★ | 24 |
| PLUM TREE CARE CENTER | ★★★★★ | 76 |
| LINCOLN GLEN SKILLED NURSING | ★★★★★ | 59 |
| A GRACE SUB ACUTE & SKILLED CARE | ★★★★☆ | 166 |
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.