Starfile

Starfile / California

FIDELITY HEALTH CARE

11210 LOWER AZUSA RD., EL MONTE, CA 91731 · CCN 555088

Ratings

Overall
★★★★★ 5
Health inspection
★★★★☆ 4
Quality measures
★★★★★ 5
Staffing
★★★★★ 5

Facility

Ownership type
For profit - Limited Liability company
Certified beds
90
Avg residents/day
79.0
Phone
6264426863

Inspection history vs California & national averages

Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.

CycleInspection dateThis facilityCalifornia avgNational avgvs state
12025-04-041115.69.5-4.6 better
22024-04-261317.49.8-4.4 better
32021-06-041817.19.3+0.9 worse

Cycle 1 deficiencies by category

CategoryDeficiencies
Abuse, neglect, exploitation4
Resident rights3
Nutrition and dietary1
Environmental1
Administration1
Infection control1

Staffing (hours per resident per day)

MetricThis facilityTurnover
Total nurse staffing (reported)4.1020.3%
RN staffing (reported)0.4114.3%
Total nurse staffing (adjusted)5.16

Fines & penalties

Total fines
$0
Number of fines
0
Number of penalties
0
Payment denials
0

Chain

Chain
IL & JOAN LEE
Facilities in chain
4
Chain avg overall
3.30 / 5

Inspection citations (42)

  1. DF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2025-09-11 · Health · corrected 2025-10-03

    Potential for more than minimal harm

  2. EF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2025-04-04 · Health · corrected 2025-04-25

    Potential for more than minimal harm

  3. DF0558Reasonably accommodate the needs and preferences of each resident.2025-04-04 · Health · corrected 2025-04-25

    Potential for more than minimal harm

  4. DF0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.2025-04-04 · Health · corrected 2025-04-25

    Potential for more than minimal harm

  5. EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2025-04-04 · Health · corrected 2025-04-25

    Potential for more than minimal harm

  6. DF0849Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.2025-04-04 · Health · corrected 2025-04-25

    Potential for more than minimal harm

  7. EF0880Provide and implement an infection prevention and control program.2025-04-04 · Health · corrected 2025-04-25

    Potential for more than minimal harm

  8. DF0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.2025-04-04 · Health · corrected 2025-04-25

    Potential for more than minimal harm

  9. DF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2025-03-07 · Health · corrected 2025-03-31

    Potential for more than minimal harm

  10. EF0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.2025-03-07 · Health · corrected 2025-03-31

    Potential for more than minimal harm

  11. DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2025-03-07 · Health · corrected 2025-03-31

    Potential for more than minimal harm

  12. DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2024-04-26 · Health · corrected 2024-05-25

    Potential for more than minimal harm

  13. EF0558Reasonably accommodate the needs and preferences of each resident.2024-04-26 · Health · corrected 2024-05-25

    Potential for more than minimal harm

  14. DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2024-04-26 · Health · corrected 2024-05-25

    Potential for more than minimal harm

  15. DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2024-04-26 · Health · corrected 2024-05-25

    Potential for more than minimal harm

  16. DF0676Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.2024-04-26 · Health · corrected 2024-05-25

    Potential for more than minimal harm

  17. DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2024-04-26 · Health · corrected 2024-05-25

    Potential for more than minimal harm

  18. EF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-04-26 · Health · corrected 2024-05-25

    Potential for more than minimal harm

  19. DF0695Provide safe and appropriate respiratory care for a resident when needed.2024-04-26 · Health · corrected 2024-05-25

    Potential for more than minimal harm

  20. EF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2024-04-26 · Health · corrected 2024-05-25

    Potential for more than minimal harm

  21. EF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2024-04-26 · Health · corrected 2024-05-25

    Potential for more than minimal harm

  22. EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2024-04-26 · Health · corrected 2024-05-25

    Potential for more than minimal harm

  23. FF0851Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.2024-04-26 · Health · corrected 2024-05-25

    Potential for more than minimal harm

  24. EF0880Provide and implement an infection prevention and control program.2024-04-26 · Health · corrected 2024-05-25

    Potential for more than minimal harm

  25. DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2021-06-04 · Health · corrected 2021-07-15

    Potential for more than minimal harm

  26. DF0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.2021-06-04 · Health · corrected 2021-07-15

    Potential for more than minimal harm

  27. DF0583Keep residents' personal and medical records private and confidential.2021-06-04 · Health · corrected 2021-07-15

    Potential for more than minimal harm

  28. DF0644Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.2021-06-04 · Health · corrected 2021-07-15

    Potential for more than minimal harm

  29. DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2021-06-04 · Health · corrected 2021-07-15

    Potential for more than minimal harm

  30. DF0685Assist a resident in gaining access to vision and hearing services.2021-06-04 · Health · corrected 2021-07-15

    Potential for more than minimal harm

  31. EF0692Provide enough food/fluids to maintain a resident's health.2021-06-04 · Health · corrected 2021-07-15

    Potential for more than minimal harm

  32. DF0698Provide safe, appropriate dialysis care/services for a resident who requires such services.2021-06-04 · Health · corrected 2021-07-15

    Potential for more than minimal harm

  33. EF0700Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.2021-06-04 · Health · corrected 2021-07-15

    Potential for more than minimal harm

  34. EF0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.2021-06-04 · Health · corrected 2021-07-15

    Potential for more than minimal harm

  35. EF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2021-06-04 · Health · corrected 2021-07-15

    Potential for more than minimal harm

  36. EF0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.2021-06-04 · Health · corrected 2021-07-15

    Potential for more than minimal harm

  37. DF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2021-06-04 · Health · corrected 2021-07-15

    Potential for more than minimal harm

  38. EF0849Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.2021-06-04 · Health · corrected 2021-07-15

    Potential for more than minimal harm

  39. EF0880Provide and implement an infection prevention and control program.2021-06-04 · Health · corrected 2021-07-15

    Potential for more than minimal harm

  40. DF0883Develop and implement policies and procedures for flu and pneumonia vaccinations.2021-06-04 · Health · corrected 2021-07-15

    Potential for more than minimal harm

  41. DF0923Have enough outside ventilation via a window or mechanical ventilation, or both.2021-06-04 · Health · corrected 2021-07-15

    Potential for more than minimal harm

  42. DF0924Put firmly secured handrails on each side of hallways.2021-06-04 · Health · corrected 2021-07-15

    Potential for more than minimal harm

Ownership

OwnerTypeRolePercentSince
LEE, JOANIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST51%2001-03-16
LEE, ILIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST49%2001-03-16
CHUA, ALEXIndividualOPERATIONAL/MANAGERIAL CONTROL2019-06-01
GUPTA, ANILIndividualOPERATIONAL/MANAGERIAL CONTROL2014-01-01
LEE, ILIndividualOPERATIONAL/MANAGERIAL CONTROL2001-03-16
LEE, JOANIndividualOPERATIONAL/MANAGERIAL CONTROL2001-03-16
LEE, ILIndividualCORPORATE OFFICER2001-03-16
LEE, JOANIndividualCORPORATE OFFICER2001-03-01
JPH CONSULTING INCOrganizationOPERATIONAL/MANAGERIAL CONTROL1997-01-01

Other facilities in EL MONTE

NameOverallBeds
GREATER EL MONTE COMMUNITY HOS★★★★☆13
EASTLAND SUBACUTE AND REHABILITATION CENTER★★★☆☆139
SUNSET MANOR CONV HOSP★★★☆☆81
MAYFLOWER CARE CENTER★★★☆☆59
THE GARDENS OF EL MONTE★★☆☆☆53

Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.