EMPRESS CARE CENTER, LLC
1299 S. BASCOM AVENUE, SAN JOSE, CA 95128 · CCN 056026
Ratings
- Overall
- ★★★☆☆ 3
- Health inspection
- ★★☆☆☆ 2
- Quality measures
- ★★★★★ 5
- Staffing
- ★★★★☆ 4
Facility
- Ownership type
- For profit - Individual
- Certified beds
- 67
- Avg residents/day
- 48.7
- Phone
- 4082870616
Inspection history vs California & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | California avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2025-04-28 | 13 | 15.6 | 9.5 | -2.6 better |
| 2 | 2023-12-22 | 14 | 17.4 | 9.8 | -3.4 better |
| 3 | 2022-09-02 | 17 | 17.1 | 9.3 | -0.1 better |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Quality of life and care | 3 |
| Resident assessment and care planning | 1 |
| Resident rights | 1 |
| Nutrition and dietary | 2 |
| Pharmacy service | 3 |
| Environmental | 1 |
| Administration | 1 |
| Infection control | 1 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 4.06 | 36.8% |
| RN staffing (reported) | 0.65 | 42.9% |
| Total nurse staffing (adjusted) | 4.58 | — |
Fines & penalties
- Total fines
- $0
- Number of fines
- 0
- Number of penalties
- 0
- Payment denials
- 0
Chain
- Chain
- EVA CARE GROUP
- Facilities in chain
- 9
- Chain avg overall
- 3.30 / 5
Inspection citations (44)
- EF0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.2025-04-28 · Health · corrected 2025-05-01
Potential for more than minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2025-04-28 · Health · corrected 2025-05-01
Potential for more than minimal harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2025-04-28 · Health · corrected 2025-05-02
Potential for more than minimal harm
- DF0695Provide safe and appropriate respiratory care for a resident when needed.2025-04-28 · Health · corrected 2025-05-01
Potential for more than minimal harm
- FF0700Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.2025-04-28 · Health · corrected 2025-05-01
Potential for more than minimal harm
- DF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2025-04-28 · Health · corrected 2025-05-11
Potential for more than minimal harm
- DF0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.2025-04-28 · Health · corrected 2025-05-01
Potential for more than minimal harm
- DF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2025-04-28 · Health · corrected 2025-05-01
Potential for more than minimal harm
- FF0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.2025-04-28 · Health · corrected 2025-04-29
Potential for more than minimal harm
- FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2025-04-28 · Health · corrected 2025-04-28
Potential for more than minimal harm
- FF0836Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.2025-04-28 · Health · corrected 2025-05-16
Potential for more than minimal harm
- EF0880Provide and implement an infection prevention and control program.2025-04-28 · Health · corrected 2025-04-29
Potential for more than minimal harm
- EF0908Keep all essential equipment working safely.2025-04-28 · Health · corrected 2025-04-28
Potential for more than minimal harm
- DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2024-10-16 · Health · corrected 2024-10-31
Potential for more than minimal harm
- EF0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.2023-12-22 · Health · corrected 2023-12-21
Potential for more than minimal harm
- DF0645PASARR screening for Mental disorders or Intellectual Disabilities2023-12-22 · Health · corrected 2023-12-22
Potential for more than minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2023-12-22 · Health · corrected 2023-12-22
Potential for more than minimal harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2023-12-22 · Health · corrected 2023-12-21
Potential for more than minimal harm
- EF0700Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.2023-12-22 · Health · corrected 2023-12-21
Potential for more than minimal harm
- DF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2023-12-22 · Health · corrected 2023-12-21
Potential for more than minimal harm
- DF0759Ensure medication error rates are not 5 percent or greater.2023-12-22 · Health · corrected 2023-12-20
Potential for more than minimal harm
- DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2023-12-22 · Health · corrected 2023-12-20
Potential for more than minimal harm
- DF0806Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.2023-12-22 · Health · corrected 2023-12-20
Potential for more than minimal harm
- DF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2023-12-22 · Health · corrected 2023-12-21
Potential for more than minimal harm
- EF0880Provide and implement an infection prevention and control program.2023-12-22 · Health · corrected 2023-12-21
Potential for more than minimal harm
- DF0883Develop and implement policies and procedures for flu and pneumonia vaccinations.2023-12-22 · Health · corrected 2023-12-21
Potential for more than minimal harm
- DF0909Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.2023-12-22 · Health · corrected 2023-12-21
Potential for more than minimal harm
- DF0622Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.2022-09-02 · Health · corrected 2022-10-02
Potential for more than minimal harm
- DF0637Assess the resident when there is a significant change in condition2022-09-02 · Health · corrected 2022-10-02
Potential for more than minimal harm
- DF0640Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.2022-09-02 · Health · corrected 2022-10-02
Potential for more than minimal harm
- EF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2022-09-02 · Health · corrected 2022-10-02
Potential for more than minimal harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2022-09-02 · Health · corrected 2022-10-02
Potential for more than minimal harm
- DF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2022-09-02 · Health · corrected 2022-10-02
Potential for more than minimal harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2022-09-02 · Health · corrected 2022-10-02
Potential for more than minimal harm
- DF0695Provide safe and appropriate respiratory care for a resident when needed.2022-09-02 · Health · corrected 2022-10-02
Potential for more than minimal harm
- EF0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.2022-09-02 · Health · corrected 2022-10-02
Potential for more than minimal harm
- DF0757Ensure each resident’s drug regimen must be free from unnecessary drugs.2022-09-02 · Health · corrected 2022-10-02
Potential for more than minimal harm
- DF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2022-09-02 · Health · corrected 2022-10-02
Potential for more than minimal harm
- EF0759Ensure medication error rates are not 5 percent or greater.2022-09-02 · Health · corrected 2022-10-02
Potential for more than minimal harm
- EF0803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.2022-09-02 · Health · corrected 2022-10-02
Potential for more than minimal harm
- EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2022-09-02 · Health · corrected 2022-10-02
Potential for more than minimal harm
- DF0813Have a policy regarding use and storage of foods brought to residents by family and other visitors.2022-09-02 · Health · corrected 2022-10-02
Potential for more than minimal harm
- EF0880Provide and implement an infection prevention and control program.2022-09-02 · Health · corrected 2022-10-02
Potential for more than minimal harm
- DF0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.2022-09-02 · Health · corrected 2022-10-02
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| CHEN, JENQ | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 50% | 2001-04-27 |
| CHEN, TZE-YUN | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 50% | 2001-08-01 |
| DIEBOLD, CORY | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2022-11-09 |
| WOODS, NORMAN | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2010-01-01 |
| PADAMA, JOHN | Individual | CORPORATE DIRECTOR | — | 2017-08-02 |
Other facilities in SAN JOSE
| Name | Overall | Beds |
|---|---|---|
| VISTA MANOR NURSING CENTER | ★★★★★ | 99 |
| O'CONNOR HOSPITAL D/P SNF | ★★★★★ | 24 |
| PLUM TREE CARE CENTER | ★★★★★ | 76 |
| LINCOLN GLEN SKILLED NURSING | ★★★★★ | 59 |
| A GRACE SUB ACUTE & SKILLED CARE | ★★★★☆ | 166 |
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.