Starfile

Starfile / California

EAST BAY POST-ACUTE

20259 LAKE CHABOT ROAD, CASTRO VALLEY, CA 94546 · CCN 055239

Ratings

Overall
★★☆☆☆ 2
Health inspection
★☆☆☆☆ 1
Quality measures
★★★★★ 5
Staffing
★★★☆☆ 3

Facility

Ownership type
For profit - Corporation
Certified beds
91
Avg residents/day
80.1
Phone
5103513700

Inspection history vs California & national averages

Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.

CycleInspection dateThis facilityCalifornia avgNational avgvs state
12024-01-122615.69.5+10.4 worse
22022-06-171217.49.8-5.4 better
32019-08-021317.19.3-4.1 better

Cycle 1 deficiencies by category

CategoryDeficiencies
Quality of life and care4
Resident assessment and care planning5
Nursing and physician services2
Resident rights1
Nutrition and dietary7
Pharmacy service4
Environmental2
Infection control1

Staffing (hours per resident per day)

MetricThis facilityTurnover
Total nurse staffing (reported)4.0950.6%
RN staffing (reported)0.8146.7%
Total nurse staffing (adjusted)3.66

Fines & penalties

Total fines
$0
Number of fines
0
Number of penalties
0
Payment denials
0

Chain

Chain
PACS GROUP
Facilities in chain
264
Chain avg overall
2.90 / 5

Inspection citations (51)2 actual harm

  1. FF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2025-12-03 · Health · corrected 2026-02-12

    Potential for more than minimal harm

  2. DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2024-10-24 · Health · corrected 2024-11-14

    Potential for more than minimal harm

  3. DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2024-08-29 · Health · corrected 2024-09-20

    Potential for more than minimal harm

  4. DF0880Provide and implement an infection prevention and control program.2024-08-29 · Health · corrected 2024-09-24

    Potential for more than minimal harm

  5. DF0814Dispose of garbage and refuse properly.2024-05-16 · Health · corrected 2024-05-30

    Potential for more than minimal harm

  6. DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2024-01-12 · Health · corrected 2024-02-12

    Potential for more than minimal harm

  7. DF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2024-01-12 · Health · corrected 2024-02-12

    Potential for more than minimal harm

  8. EF0636Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.2024-01-12 · Health · corrected 2024-02-12

    Potential for more than minimal harm

  9. EF0638Assure that each resident’s assessment is updated at least once every 3 months.2024-01-12 · Health · corrected 2024-02-12

    Potential for more than minimal harm

  10. EF0640Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.2024-01-12 · Health · corrected 2024-02-12

    Potential for more than minimal harm

  11. DF0659Provide care by qualified persons according to each resident's written plan of care.2024-01-12 · Health · corrected 2024-02-12

    Potential for more than minimal harm

  12. DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2024-01-12 · Health · corrected 2024-02-12

    Potential for more than minimal harm

  13. DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2024-01-12 · Health · corrected 2024-02-12

    Potential for more than minimal harm

  14. DF0692Provide enough food/fluids to maintain a resident's health.2024-01-12 · Health · corrected 2024-02-12

    Potential for more than minimal harm

  15. EF0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.2024-01-12 · Health · corrected 2024-02-12

    Potential for more than minimal harm

  16. BF0732Post nurse staffing information every day.2024-01-12 · Health · corrected 2024-02-12

    Potential for minimal harm

  17. GF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2024-01-12 · Health · corrected 2024-02-12

    Actual harm

  18. DF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2024-01-12 · Health · corrected 2024-02-12

    Potential for more than minimal harm

  19. DF0759Ensure medication error rates are not 5 percent or greater.2024-01-12 · Health · corrected 2024-02-12

    Potential for more than minimal harm

  20. GF0760Ensure that residents are free from significant medication errors.2024-01-12 · Health · corrected 2024-02-12

    Actual harm

  21. EF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2024-01-12 · Health · corrected 2024-02-12

    Potential for more than minimal harm

  22. FF0801Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.2024-01-12 · Health · corrected 2024-02-12

    Potential for more than minimal harm

  23. EF0802Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.2024-01-12 · Health · corrected 2024-02-12

    Potential for more than minimal harm

  24. FF0803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.2024-01-12 · Health · corrected 2024-02-12

    Potential for more than minimal harm

  25. FF0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.2024-01-12 · Health · corrected 2024-02-12

    Potential for more than minimal harm

  26. EF0806Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.2024-01-12 · Health · corrected 2024-02-12

    Potential for more than minimal harm

  27. FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2024-01-12 · Health · corrected 2024-02-12

    Potential for more than minimal harm

  28. FF0813Have a policy regarding use and storage of foods brought to residents by family and other visitors.2024-01-12 · Health · corrected 2024-02-12

    Potential for more than minimal harm

  29. DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2024-01-12 · Health · corrected 2024-02-12

    Potential for more than minimal harm

  30. EF0880Provide and implement an infection prevention and control program.2024-01-12 · Health · corrected 2024-02-12

    Potential for more than minimal harm

  31. EF0908Keep all essential equipment working safely.2024-01-12 · Health · corrected 2024-02-12

    Potential for more than minimal harm

  32. DF0919Make sure that a working call system is available in each resident's bathroom and bathing area.2024-01-12 · Health · corrected 2024-02-12

    Potential for more than minimal harm

  33. DF0573Let each resident or the resident's legal representative access or purchase copies of all the resident's records.2023-09-20 · Health · corrected 2023-10-13

    Potential for more than minimal harm

  34. DF0685Assist a resident in gaining access to vision and hearing services.2022-06-17 · Health · corrected 2022-07-18

    Potential for more than minimal harm

  35. DF0687Provide appropriate foot care.2022-06-17 · Health · corrected 2022-07-18

    Potential for more than minimal harm

  36. DF0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.2022-06-17 · Health · corrected 2022-07-18

    Potential for more than minimal harm

  37. DF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2022-06-17 · Health · corrected 2022-07-18

    Potential for more than minimal harm

  38. DF0790Provide routine and 24-hour emergency dental care for each resident.2022-06-17 · Health · corrected 2022-07-18

    Potential for more than minimal harm

  39. EF0803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.2022-06-17 · Health · corrected 2022-07-18

    Potential for more than minimal harm

  40. EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2022-06-17 · Health · corrected 2022-07-18

    Potential for more than minimal harm

  41. DF0880Provide and implement an infection prevention and control program.2022-06-17 · Health · corrected 2022-07-18

    Potential for more than minimal harm

  42. DF0583Keep residents' personal and medical records private and confidential.2019-08-02 · Health · corrected 2019-09-02

    Potential for more than minimal harm

  43. DF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2019-08-02 · Health · corrected 2019-09-02

    Potential for more than minimal harm

  44. DF0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted2019-08-02 · Health · corrected 2019-09-02

    Potential for more than minimal harm

  45. DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2019-08-02 · Health · corrected 2019-09-02

    Potential for more than minimal harm

  46. DF0697Provide safe, appropriate pain management for a resident who requires such services.2019-08-02 · Health · corrected 2019-09-02

    Potential for more than minimal harm

  47. DF0700Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.2019-08-02 · Health · corrected 2019-09-02

    Potential for more than minimal harm

  48. DF0757Ensure each resident’s drug regimen must be free from unnecessary drugs.2019-08-02 · Health · corrected 2019-09-02

    Potential for more than minimal harm

  49. DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2019-08-02 · Health · corrected 2019-09-02

    Potential for more than minimal harm

  50. DF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2019-08-02 · Health · corrected 2019-09-02

    Potential for more than minimal harm

  51. EF0880Provide and implement an infection prevention and control program.2019-08-02 · Health · corrected 2019-09-02

    Potential for more than minimal harm

Ownership

OwnerTypeRolePercentSince
PROVIDENCE GROUP NH, LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST100%2023-06-30
PACS GROUP, INC.Organization5% OR GREATER INDIRECT OWNERSHIP INTEREST2023-06-30
PACS HOLDINGS, LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST2023-06-30
HANCOCK, MARKIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST2024-04-15
MURRAY, JASONIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST2024-04-15
APT, FREDERICKIndividualCORPORATE OFFICER2024-01-01
HANCOCK, MARKIndividualCORPORATE OFFICER2024-01-01
JERGENSEN, JOSHUAIndividualCORPORATE OFFICER2024-01-01
MITCHELL, JOHNIndividualCORPORATE OFFICER2024-01-01
DHUGGA, GURPREETIndividualCONTRACTED MANAGING EMPLOYEE2023-12-01
OYLER, ABRAHAMIndividualCONTRACTED MANAGING EMPLOYEE2023-02-01

Other facilities in CASTRO VALLEY

NameOverallBeds
VALLEY POINTE NURSING & REHABILITATION CENTER★★★★★50
BAYWOOD COURT HEALTH CENTER★★★★★56
CANYON CREEK POST-ACUTE★★★★☆70
ST JOHN KRONSTADT CONVALESCENT CENTER★★★☆☆49

Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.