EAST BAY POST-ACUTE
20259 LAKE CHABOT ROAD, CASTRO VALLEY, CA 94546 · CCN 055239
Ratings
- Overall
- ★★☆☆☆ 2
- Health inspection
- ★☆☆☆☆ 1
- Quality measures
- ★★★★★ 5
- Staffing
- ★★★☆☆ 3
Facility
- Ownership type
- For profit - Corporation
- Certified beds
- 91
- Avg residents/day
- 80.1
- Phone
- 5103513700
Inspection history vs California & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | California avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2024-01-12 | 26 | 15.6 | 9.5 | +10.4 worse |
| 2 | 2022-06-17 | 12 | 17.4 | 9.8 | -5.4 better |
| 3 | 2019-08-02 | 13 | 17.1 | 9.3 | -4.1 better |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Quality of life and care | 4 |
| Resident assessment and care planning | 5 |
| Nursing and physician services | 2 |
| Resident rights | 1 |
| Nutrition and dietary | 7 |
| Pharmacy service | 4 |
| Environmental | 2 |
| Infection control | 1 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 4.09 | 50.6% |
| RN staffing (reported) | 0.81 | 46.7% |
| Total nurse staffing (adjusted) | 3.66 | — |
Fines & penalties
- Total fines
- $0
- Number of fines
- 0
- Number of penalties
- 0
- Payment denials
- 0
Chain
- Chain
- PACS GROUP
- Facilities in chain
- 264
- Chain avg overall
- 2.90 / 5
Inspection citations (51)2 actual harm
- FF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2025-12-03 · Health · corrected 2026-02-12
Potential for more than minimal harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2024-10-24 · Health · corrected 2024-11-14
Potential for more than minimal harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2024-08-29 · Health · corrected 2024-09-20
Potential for more than minimal harm
- DF0880Provide and implement an infection prevention and control program.2024-08-29 · Health · corrected 2024-09-24
Potential for more than minimal harm
- DF0814Dispose of garbage and refuse properly.2024-05-16 · Health · corrected 2024-05-30
Potential for more than minimal harm
- DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2024-01-12 · Health · corrected 2024-02-12
Potential for more than minimal harm
- DF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2024-01-12 · Health · corrected 2024-02-12
Potential for more than minimal harm
- EF0636Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.2024-01-12 · Health · corrected 2024-02-12
Potential for more than minimal harm
- EF0638Assure that each resident’s assessment is updated at least once every 3 months.2024-01-12 · Health · corrected 2024-02-12
Potential for more than minimal harm
- EF0640Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.2024-01-12 · Health · corrected 2024-02-12
Potential for more than minimal harm
- DF0659Provide care by qualified persons according to each resident's written plan of care.2024-01-12 · Health · corrected 2024-02-12
Potential for more than minimal harm
- DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2024-01-12 · Health · corrected 2024-02-12
Potential for more than minimal harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2024-01-12 · Health · corrected 2024-02-12
Potential for more than minimal harm
- DF0692Provide enough food/fluids to maintain a resident's health.2024-01-12 · Health · corrected 2024-02-12
Potential for more than minimal harm
- EF0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.2024-01-12 · Health · corrected 2024-02-12
Potential for more than minimal harm
- BF0732Post nurse staffing information every day.2024-01-12 · Health · corrected 2024-02-12
Potential for minimal harm
- GF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2024-01-12 · Health · corrected 2024-02-12
Actual harm
- DF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2024-01-12 · Health · corrected 2024-02-12
Potential for more than minimal harm
- DF0759Ensure medication error rates are not 5 percent or greater.2024-01-12 · Health · corrected 2024-02-12
Potential for more than minimal harm
- GF0760Ensure that residents are free from significant medication errors.2024-01-12 · Health · corrected 2024-02-12
Actual harm
- EF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2024-01-12 · Health · corrected 2024-02-12
Potential for more than minimal harm
- FF0801Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.2024-01-12 · Health · corrected 2024-02-12
Potential for more than minimal harm
- EF0802Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.2024-01-12 · Health · corrected 2024-02-12
Potential for more than minimal harm
- FF0803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.2024-01-12 · Health · corrected 2024-02-12
Potential for more than minimal harm
- FF0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.2024-01-12 · Health · corrected 2024-02-12
Potential for more than minimal harm
- EF0806Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.2024-01-12 · Health · corrected 2024-02-12
Potential for more than minimal harm
- FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2024-01-12 · Health · corrected 2024-02-12
Potential for more than minimal harm
- FF0813Have a policy regarding use and storage of foods brought to residents by family and other visitors.2024-01-12 · Health · corrected 2024-02-12
Potential for more than minimal harm
- DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2024-01-12 · Health · corrected 2024-02-12
Potential for more than minimal harm
- EF0880Provide and implement an infection prevention and control program.2024-01-12 · Health · corrected 2024-02-12
Potential for more than minimal harm
- EF0908Keep all essential equipment working safely.2024-01-12 · Health · corrected 2024-02-12
Potential for more than minimal harm
- DF0919Make sure that a working call system is available in each resident's bathroom and bathing area.2024-01-12 · Health · corrected 2024-02-12
Potential for more than minimal harm
- DF0573Let each resident or the resident's legal representative access or purchase copies of all the resident's records.2023-09-20 · Health · corrected 2023-10-13
Potential for more than minimal harm
- DF0685Assist a resident in gaining access to vision and hearing services.2022-06-17 · Health · corrected 2022-07-18
Potential for more than minimal harm
- DF0687Provide appropriate foot care.2022-06-17 · Health · corrected 2022-07-18
Potential for more than minimal harm
- DF0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.2022-06-17 · Health · corrected 2022-07-18
Potential for more than minimal harm
- DF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2022-06-17 · Health · corrected 2022-07-18
Potential for more than minimal harm
- DF0790Provide routine and 24-hour emergency dental care for each resident.2022-06-17 · Health · corrected 2022-07-18
Potential for more than minimal harm
- EF0803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.2022-06-17 · Health · corrected 2022-07-18
Potential for more than minimal harm
- EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2022-06-17 · Health · corrected 2022-07-18
Potential for more than minimal harm
- DF0880Provide and implement an infection prevention and control program.2022-06-17 · Health · corrected 2022-07-18
Potential for more than minimal harm
- DF0583Keep residents' personal and medical records private and confidential.2019-08-02 · Health · corrected 2019-09-02
Potential for more than minimal harm
- DF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2019-08-02 · Health · corrected 2019-09-02
Potential for more than minimal harm
- DF0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted2019-08-02 · Health · corrected 2019-09-02
Potential for more than minimal harm
- DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2019-08-02 · Health · corrected 2019-09-02
Potential for more than minimal harm
- DF0697Provide safe, appropriate pain management for a resident who requires such services.2019-08-02 · Health · corrected 2019-09-02
Potential for more than minimal harm
- DF0700Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.2019-08-02 · Health · corrected 2019-09-02
Potential for more than minimal harm
- DF0757Ensure each resident’s drug regimen must be free from unnecessary drugs.2019-08-02 · Health · corrected 2019-09-02
Potential for more than minimal harm
- DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2019-08-02 · Health · corrected 2019-09-02
Potential for more than minimal harm
- DF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2019-08-02 · Health · corrected 2019-09-02
Potential for more than minimal harm
- EF0880Provide and implement an infection prevention and control program.2019-08-02 · Health · corrected 2019-09-02
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| PROVIDENCE GROUP NH, LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | 2023-06-30 |
| PACS GROUP, INC. | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2023-06-30 |
| PACS HOLDINGS, LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2023-06-30 |
| HANCOCK, MARK | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2024-04-15 |
| MURRAY, JASON | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2024-04-15 |
| APT, FREDERICK | Individual | CORPORATE OFFICER | — | 2024-01-01 |
| HANCOCK, MARK | Individual | CORPORATE OFFICER | — | 2024-01-01 |
| JERGENSEN, JOSHUA | Individual | CORPORATE OFFICER | — | 2024-01-01 |
| MITCHELL, JOHN | Individual | CORPORATE OFFICER | — | 2024-01-01 |
| DHUGGA, GURPREET | Individual | CONTRACTED MANAGING EMPLOYEE | — | 2023-12-01 |
| OYLER, ABRAHAM | Individual | CONTRACTED MANAGING EMPLOYEE | — | 2023-02-01 |
Other facilities in CASTRO VALLEY
| Name | Overall | Beds |
|---|---|---|
| VALLEY POINTE NURSING & REHABILITATION CENTER | ★★★★★ | 50 |
| BAYWOOD COURT HEALTH CENTER | ★★★★★ | 56 |
| CANYON CREEK POST-ACUTE | ★★★★☆ | 70 |
| ST JOHN KRONSTADT CONVALESCENT CENTER | ★★★☆☆ | 49 |
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.