Starfile

Starfile / California

COUNTRY MANOR HEALTHCARE

11723 FENTON AVENUE, LAKE VIEW TERRACE, CA 91342 · CCN 055002

Ratings

Overall
★★☆☆☆ 2
Health inspection
★★☆☆☆ 2
Quality measures
★☆☆☆☆ 1
Staffing
★★★★★ 5

Facility

Ownership type
For profit - Limited Liability company
Certified beds
99
Avg residents/day
96.2
Phone
8188990251

Inspection history vs California & national averages

Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.

CycleInspection dateThis facilityCalifornia avgNational avgvs state
12024-11-082215.69.5+6.4 worse
22023-11-032117.49.8+3.6 worse
32022-11-101817.19.3+0.9 worse

Cycle 1 deficiencies by category

CategoryDeficiencies
Abuse, neglect, exploitation2
Quality of life and care5
Resident assessment and care planning4
Resident rights1
Nutrition and dietary4
Pharmacy service3
Infection control3

Staffing (hours per resident per day)

MetricThis facilityTurnover
Total nurse staffing (reported)4.2018.8%
RN staffing (reported)0.7121.4%
Total nurse staffing (adjusted)4.44

Fines & penalties

Total fines
$8,018
Number of fines
1
Number of penalties
1
Payment denials
0

Chain

Chain
CHARIS TRUST DTD 12/22/16
Facilities in chain
5
Chain avg overall
3.20 / 5

Inspection citations (61)1 actual harm

  1. DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2025-07-21 · Health · corrected 2025-08-22

    Potential for more than minimal harm

  2. DF0712Ensure that the resident and his/her doctor meet face-to-face at all required visits.2024-11-27 · Health · corrected 2024-12-25

    Potential for more than minimal harm

  3. DF0808Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.2024-11-27 · Health · corrected 2024-12-25

    Potential for more than minimal harm

  4. EF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2024-11-08 · Health · corrected 2024-12-08

    Potential for more than minimal harm

  5. EF0604Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.2024-11-08 · Health · corrected 2024-12-08

    Potential for more than minimal harm

  6. EF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2024-11-08 · Health · corrected 2024-12-08

    Potential for more than minimal harm

  7. EF0658Ensure services provided by the nursing facility meet professional standards of quality.2024-11-08 · Health · corrected 2024-12-08

    Potential for more than minimal harm

  8. DF0659Provide care by qualified persons according to each resident's written plan of care.2024-11-08 · Health · corrected 2024-12-08

    Potential for more than minimal harm

  9. EF0678Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.2024-11-08 · Health · corrected 2024-12-08

    Potential for more than minimal harm

  10. EF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-11-08 · Health · corrected 2024-12-08

    Potential for more than minimal harm

  11. DF0693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.2024-11-08 · Health · corrected 2024-12-08

    Potential for more than minimal harm

  12. DF0695Provide safe and appropriate respiratory care for a resident when needed.2024-11-08 · Health · corrected 2024-12-08

    Potential for more than minimal harm

  13. DF0700Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.2024-11-08 · Health · corrected 2024-12-08

    Potential for more than minimal harm

  14. DF0757Ensure each resident’s drug regimen must be free from unnecessary drugs.2024-11-08 · Health · corrected 2024-12-08

    Potential for more than minimal harm

  15. EF0760Ensure that residents are free from significant medication errors.2024-11-08 · Health · corrected 2024-12-08

    Potential for more than minimal harm

  16. DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2024-11-08 · Health · corrected 2024-12-08

    Potential for more than minimal harm

  17. EF0803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.2024-11-08 · Health · corrected 2024-12-08

    Potential for more than minimal harm

  18. EF0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.2024-11-08 · Health · corrected 2024-12-08

    Potential for more than minimal harm

  19. EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2024-11-08 · Health · corrected 2024-12-08

    Potential for more than minimal harm

  20. EF0813Have a policy regarding use and storage of foods brought to residents by family and other visitors.2024-11-08 · Health · corrected 2024-12-08

    Potential for more than minimal harm

  21. DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2024-11-08 · Health · corrected 2024-12-08

    Potential for more than minimal harm

  22. EF0880Provide and implement an infection prevention and control program.2024-11-08 · Health · corrected 2024-12-08

    Potential for more than minimal harm

  23. DF0883Develop and implement policies and procedures for flu and pneumonia vaccinations.2024-11-08 · Health · corrected 2024-12-08

    Potential for more than minimal harm

  24. EF0887Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.2024-11-08 · Health · corrected 2024-12-08

    Potential for more than minimal harm

  25. DF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2024-05-28 · Health · corrected 2024-06-25

    Potential for more than minimal harm

  26. DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2024-05-28 · Health · corrected 2024-06-25

    Potential for more than minimal harm

  27. DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2023-11-27 · Health · corrected 2023-12-26

    Potential for more than minimal harm

  28. GF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2023-11-27 · Health · corrected 2023-12-26

    Actual harm

  29. DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2023-11-03 · Health · corrected 2023-11-30

    Potential for more than minimal harm

  30. DF0558Reasonably accommodate the needs and preferences of each resident.2023-11-03 · Health · corrected 2023-11-30

    Potential for more than minimal harm

  31. EF0604Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.2023-11-03 · Health · corrected 2023-11-30

    Potential for more than minimal harm

  32. DF0625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.2023-11-03 · Health · corrected 2023-11-30

    Potential for more than minimal harm

  33. EF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2023-11-03 · Health · corrected 2023-11-30

    Potential for more than minimal harm

  34. EF0658Ensure services provided by the nursing facility meet professional standards of quality.2023-11-03 · Health · corrected 2023-11-30

    Potential for more than minimal harm

  35. DF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2023-11-03 · Health · corrected 2023-11-30

    Potential for more than minimal harm

  36. EF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2023-11-03 · Health · corrected 2023-11-30

    Potential for more than minimal harm

  37. DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2023-11-03 · Health · corrected 2023-11-30

    Potential for more than minimal harm

  38. DF0695Provide safe and appropriate respiratory care for a resident when needed.2023-11-03 · Health · corrected 2023-11-30

    Potential for more than minimal harm

  39. EF0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.2023-11-03 · Health · corrected 2023-11-30

    Potential for more than minimal harm

  40. DF0728Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.2023-11-03 · Health · corrected 2023-11-30

    Potential for more than minimal harm

  41. DF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2023-11-03 · Health · corrected 2023-11-30

    Potential for more than minimal harm

  42. DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2023-11-03 · Health · corrected 2023-11-30

    Potential for more than minimal harm

  43. DF0806Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.2023-11-03 · Health · corrected 2023-11-30

    Potential for more than minimal harm

  44. EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2023-11-03 · Health · corrected 2023-11-30

    Potential for more than minimal harm

  45. DF0908Keep all essential equipment working safely.2023-11-03 · Health · corrected 2023-11-30

    Potential for more than minimal harm

  46. DF0883Develop and implement policies and procedures for flu and pneumonia vaccinations.2023-08-30 · Health · corrected 2023-09-25

    Potential for more than minimal harm

  47. DF0641Ensure each resident receives an accurate assessment.2023-08-17 · Health · corrected 2023-09-14

    Potential for more than minimal harm

  48. DF0880Provide and implement an infection prevention and control program.2023-08-17 · Health · corrected 2023-09-14

    Potential for more than minimal harm

  49. DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2023-07-27 · Health · corrected 2023-08-25

    Potential for more than minimal harm

  50. DF0552Ensure that residents are fully informed and understand their health status, care and treatments.2022-11-10 · Health · corrected 2022-12-10

    Potential for more than minimal harm

  51. DF0558Reasonably accommodate the needs and preferences of each resident.2022-11-10 · Health · corrected 2022-12-10

    Potential for more than minimal harm

  52. BF0641Ensure each resident receives an accurate assessment.2022-11-10 · Health · corrected 2022-12-10

    Potential for minimal harm

  53. DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2022-11-10 · Health · corrected 2022-12-10

    Potential for more than minimal harm

  54. DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2022-11-10 · Health · corrected 2022-12-10

    Potential for more than minimal harm

  55. DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2022-11-10 · Health · corrected 2022-12-10

    Potential for more than minimal harm

  56. DF0692Provide enough food/fluids to maintain a resident's health.2022-11-10 · Health · corrected 2022-12-10

    Potential for more than minimal harm

  57. EF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2022-11-10 · Health · corrected 2022-12-10

    Potential for more than minimal harm

  58. EF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2022-11-10 · Health · corrected 2022-12-10

    Potential for more than minimal harm

  59. DF0808Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.2022-11-10 · Health · corrected 2022-12-10

    Potential for more than minimal harm

  60. DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2022-11-10 · Health · corrected 2022-12-10

    Potential for more than minimal harm

  61. DF0880Provide and implement an infection prevention and control program.2022-11-10 · Health · corrected 2022-12-10

    Potential for more than minimal harm

Ownership

OwnerTypeRolePercentSince
CHARIS TR DTD 12/22/2016Organization5% OR GREATER DIRECT OWNERSHIP INTEREST98%2016-12-22
DAVID, EMMANUELIndividualCORPORATE OFFICER2003-01-30
KANESHIRO, BRANDIEIndividualCORPORATE OFFICER1997-01-01
QUION, ANTONIOIndividualCORPORATE OFFICER2003-01-30
STEVE, DENISEIndividualCORPORATE OFFICER2021-01-01
AREVALO, JOSEIndividualW-2 MANAGING EMPLOYEE2020-10-26

Other facilities in LAKE VIEW TERRACE

NameOverallBeds

Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.