COUNTRY MANOR HEALTHCARE
11723 FENTON AVENUE, LAKE VIEW TERRACE, CA 91342 · CCN 055002
Ratings
- Overall
- ★★☆☆☆ 2
- Health inspection
- ★★☆☆☆ 2
- Quality measures
- ★☆☆☆☆ 1
- Staffing
- ★★★★★ 5
Facility
- Ownership type
- For profit - Limited Liability company
- Certified beds
- 99
- Avg residents/day
- 96.2
- Phone
- 8188990251
Inspection history vs California & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | California avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2024-11-08 | 22 | 15.6 | 9.5 | +6.4 worse |
| 2 | 2023-11-03 | 21 | 17.4 | 9.8 | +3.6 worse |
| 3 | 2022-11-10 | 18 | 17.1 | 9.3 | +0.9 worse |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Abuse, neglect, exploitation | 2 |
| Quality of life and care | 5 |
| Resident assessment and care planning | 4 |
| Resident rights | 1 |
| Nutrition and dietary | 4 |
| Pharmacy service | 3 |
| Infection control | 3 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 4.20 | 18.8% |
| RN staffing (reported) | 0.71 | 21.4% |
| Total nurse staffing (adjusted) | 4.44 | — |
Fines & penalties
- Total fines
- $8,018
- Number of fines
- 1
- Number of penalties
- 1
- Payment denials
- 0
Chain
- Chain
- CHARIS TRUST DTD 12/22/16
- Facilities in chain
- 5
- Chain avg overall
- 3.20 / 5
Inspection citations (61)1 actual harm
- DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2025-07-21 · Health · corrected 2025-08-22
Potential for more than minimal harm
- DF0712Ensure that the resident and his/her doctor meet face-to-face at all required visits.2024-11-27 · Health · corrected 2024-12-25
Potential for more than minimal harm
- DF0808Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.2024-11-27 · Health · corrected 2024-12-25
Potential for more than minimal harm
- EF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2024-11-08 · Health · corrected 2024-12-08
Potential for more than minimal harm
- EF0604Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.2024-11-08 · Health · corrected 2024-12-08
Potential for more than minimal harm
- EF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2024-11-08 · Health · corrected 2024-12-08
Potential for more than minimal harm
- EF0658Ensure services provided by the nursing facility meet professional standards of quality.2024-11-08 · Health · corrected 2024-12-08
Potential for more than minimal harm
- DF0659Provide care by qualified persons according to each resident's written plan of care.2024-11-08 · Health · corrected 2024-12-08
Potential for more than minimal harm
- EF0678Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.2024-11-08 · Health · corrected 2024-12-08
Potential for more than minimal harm
- EF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-11-08 · Health · corrected 2024-12-08
Potential for more than minimal harm
- DF0693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.2024-11-08 · Health · corrected 2024-12-08
Potential for more than minimal harm
- DF0695Provide safe and appropriate respiratory care for a resident when needed.2024-11-08 · Health · corrected 2024-12-08
Potential for more than minimal harm
- DF0700Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.2024-11-08 · Health · corrected 2024-12-08
Potential for more than minimal harm
- DF0757Ensure each resident’s drug regimen must be free from unnecessary drugs.2024-11-08 · Health · corrected 2024-12-08
Potential for more than minimal harm
- EF0760Ensure that residents are free from significant medication errors.2024-11-08 · Health · corrected 2024-12-08
Potential for more than minimal harm
- DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2024-11-08 · Health · corrected 2024-12-08
Potential for more than minimal harm
- EF0803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.2024-11-08 · Health · corrected 2024-12-08
Potential for more than minimal harm
- EF0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.2024-11-08 · Health · corrected 2024-12-08
Potential for more than minimal harm
- EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2024-11-08 · Health · corrected 2024-12-08
Potential for more than minimal harm
- EF0813Have a policy regarding use and storage of foods brought to residents by family and other visitors.2024-11-08 · Health · corrected 2024-12-08
Potential for more than minimal harm
- DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2024-11-08 · Health · corrected 2024-12-08
Potential for more than minimal harm
- EF0880Provide and implement an infection prevention and control program.2024-11-08 · Health · corrected 2024-12-08
Potential for more than minimal harm
- DF0883Develop and implement policies and procedures for flu and pneumonia vaccinations.2024-11-08 · Health · corrected 2024-12-08
Potential for more than minimal harm
- EF0887Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.2024-11-08 · Health · corrected 2024-12-08
Potential for more than minimal harm
- DF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2024-05-28 · Health · corrected 2024-06-25
Potential for more than minimal harm
- DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2024-05-28 · Health · corrected 2024-06-25
Potential for more than minimal harm
- DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2023-11-27 · Health · corrected 2023-12-26
Potential for more than minimal harm
- GF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2023-11-27 · Health · corrected 2023-12-26
Actual harm
- DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2023-11-03 · Health · corrected 2023-11-30
Potential for more than minimal harm
- DF0558Reasonably accommodate the needs and preferences of each resident.2023-11-03 · Health · corrected 2023-11-30
Potential for more than minimal harm
- EF0604Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.2023-11-03 · Health · corrected 2023-11-30
Potential for more than minimal harm
- DF0625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.2023-11-03 · Health · corrected 2023-11-30
Potential for more than minimal harm
- EF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2023-11-03 · Health · corrected 2023-11-30
Potential for more than minimal harm
- EF0658Ensure services provided by the nursing facility meet professional standards of quality.2023-11-03 · Health · corrected 2023-11-30
Potential for more than minimal harm
- DF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2023-11-03 · Health · corrected 2023-11-30
Potential for more than minimal harm
- EF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2023-11-03 · Health · corrected 2023-11-30
Potential for more than minimal harm
- DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2023-11-03 · Health · corrected 2023-11-30
Potential for more than minimal harm
- DF0695Provide safe and appropriate respiratory care for a resident when needed.2023-11-03 · Health · corrected 2023-11-30
Potential for more than minimal harm
- EF0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.2023-11-03 · Health · corrected 2023-11-30
Potential for more than minimal harm
- DF0728Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.2023-11-03 · Health · corrected 2023-11-30
Potential for more than minimal harm
- DF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2023-11-03 · Health · corrected 2023-11-30
Potential for more than minimal harm
- DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2023-11-03 · Health · corrected 2023-11-30
Potential for more than minimal harm
- DF0806Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.2023-11-03 · Health · corrected 2023-11-30
Potential for more than minimal harm
- EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2023-11-03 · Health · corrected 2023-11-30
Potential for more than minimal harm
- DF0908Keep all essential equipment working safely.2023-11-03 · Health · corrected 2023-11-30
Potential for more than minimal harm
- DF0883Develop and implement policies and procedures for flu and pneumonia vaccinations.2023-08-30 · Health · corrected 2023-09-25
Potential for more than minimal harm
- DF0641Ensure each resident receives an accurate assessment.2023-08-17 · Health · corrected 2023-09-14
Potential for more than minimal harm
- DF0880Provide and implement an infection prevention and control program.2023-08-17 · Health · corrected 2023-09-14
Potential for more than minimal harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2023-07-27 · Health · corrected 2023-08-25
Potential for more than minimal harm
- DF0552Ensure that residents are fully informed and understand their health status, care and treatments.2022-11-10 · Health · corrected 2022-12-10
Potential for more than minimal harm
- DF0558Reasonably accommodate the needs and preferences of each resident.2022-11-10 · Health · corrected 2022-12-10
Potential for more than minimal harm
- BF0641Ensure each resident receives an accurate assessment.2022-11-10 · Health · corrected 2022-12-10
Potential for minimal harm
- DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2022-11-10 · Health · corrected 2022-12-10
Potential for more than minimal harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2022-11-10 · Health · corrected 2022-12-10
Potential for more than minimal harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2022-11-10 · Health · corrected 2022-12-10
Potential for more than minimal harm
- DF0692Provide enough food/fluids to maintain a resident's health.2022-11-10 · Health · corrected 2022-12-10
Potential for more than minimal harm
- EF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2022-11-10 · Health · corrected 2022-12-10
Potential for more than minimal harm
- EF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2022-11-10 · Health · corrected 2022-12-10
Potential for more than minimal harm
- DF0808Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.2022-11-10 · Health · corrected 2022-12-10
Potential for more than minimal harm
- DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2022-11-10 · Health · corrected 2022-12-10
Potential for more than minimal harm
- DF0880Provide and implement an infection prevention and control program.2022-11-10 · Health · corrected 2022-12-10
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| CHARIS TR DTD 12/22/2016 | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 98% | 2016-12-22 |
| DAVID, EMMANUEL | Individual | CORPORATE OFFICER | — | 2003-01-30 |
| KANESHIRO, BRANDIE | Individual | CORPORATE OFFICER | — | 1997-01-01 |
| QUION, ANTONIO | Individual | CORPORATE OFFICER | — | 2003-01-30 |
| STEVE, DENISE | Individual | CORPORATE OFFICER | — | 2021-01-01 |
| AREVALO, JOSE | Individual | W-2 MANAGING EMPLOYEE | — | 2020-10-26 |
Other facilities in LAKE VIEW TERRACE
| Name | Overall | Beds |
|---|
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.