Starfile

Starfile / California

COTTONWOOD CANYON HEALTHCARE CENTER

1391 MADISON AVENUE, EL CAJON, CA 92021 · CCN 055064

Ratings

Overall
★★★☆☆ 3
Health inspection
★★☆☆☆ 2
Quality measures
★★★★★ 5
Staffing
★★★☆☆ 3

Facility

Ownership type
For profit - Corporation
Certified beds
96
Avg residents/day
88.7
Phone
6194441107

Inspection history vs California & national averages

Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.

CycleInspection dateThis facilityCalifornia avgNational avgvs state
12024-12-121915.69.5+3.4 worse
22021-07-151817.49.8+0.6 worse
32019-07-112717.19.3+9.9 worse

Cycle 1 deficiencies by category

CategoryDeficiencies
Abuse, neglect, exploitation1
Quality of life and care5
Resident assessment and care planning4
Resident rights4
Nutrition and dietary1
Pharmacy service2
Administration1
Infection control1

Staffing (hours per resident per day)

MetricThis facilityTurnover
Total nurse staffing (reported)4.2336.7%
RN staffing (reported)0.4337.5%
Total nurse staffing (adjusted)3.65

Fines & penalties

Total fines
$11,408
Number of fines
1
Number of penalties
1
Payment denials
0

Chain

Chain
PACS GROUP
Facilities in chain
264
Chain avg overall
2.90 / 5

Inspection citations (64)1 actual harm

  1. DF0627Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.2025-08-11 · Health · corrected 2025-09-10

    Potential for more than minimal harm

  2. DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2025-08-11 · Health · corrected 2025-09-10

    Potential for more than minimal harm

  3. DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2025-04-24 · Health · corrected 2025-05-23

    Potential for more than minimal harm

  4. EF0660Plan the resident's discharge to meet the resident's goals and needs.2025-04-24 · Health · corrected 2025-05-23

    Potential for more than minimal harm

  5. DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2024-12-23 · Health · corrected 2025-01-10

    Potential for more than minimal harm

  6. DF0760Ensure that residents are free from significant medication errors.2024-12-23 · Health · corrected 2025-01-10

    Potential for more than minimal harm

  7. DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2024-12-23 · Health · corrected 2025-01-10

    Potential for more than minimal harm

  8. DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2024-12-12 · Health · corrected 2025-01-10

    Potential for more than minimal harm

  9. EF0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.2024-12-12 · Health · corrected 2025-01-10

    Potential for more than minimal harm

  10. DF0605Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.2024-12-12 · Health · corrected 2025-01-10

    Potential for more than minimal harm

  11. DF0622Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.2024-12-12 · Health · corrected 2025-01-10

    Potential for more than minimal harm

  12. DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2024-12-12 · Health · corrected 2025-01-10

    Potential for more than minimal harm

  13. DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2024-12-12 · Health · corrected 2025-01-10

    Potential for more than minimal harm

  14. DF0685Assist a resident in gaining access to vision and hearing services.2024-12-12 · Health · corrected 2025-01-10

    Potential for more than minimal harm

  15. DF0695Provide safe and appropriate respiratory care for a resident when needed.2024-12-12 · Health · corrected 2025-01-10

    Potential for more than minimal harm

  16. DF0699Provide care or services that was trauma informed and/or culturally competent.2024-12-12 · Health · corrected 2025-01-10

    Potential for more than minimal harm

  17. DF0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.2024-12-12 · Health · corrected 2025-01-10

    Potential for more than minimal harm

  18. DF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2024-12-12 · Health · corrected 2025-01-10

    Potential for more than minimal harm

  19. EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2024-12-12 · Health · corrected 2025-01-10

    Potential for more than minimal harm

  20. EF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2024-12-12 · Health · corrected 2025-01-10

    Potential for more than minimal harm

  21. DF0851Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.2024-12-12 · Health · corrected 2025-01-10

    Potential for more than minimal harm

  22. EF0880Provide and implement an infection prevention and control program.2024-12-12 · Health · corrected 2025-01-10

    Potential for more than minimal harm

  23. DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2024-09-26 · Health · corrected 2024-10-25

    Potential for more than minimal harm

  24. DF0697Provide safe, appropriate pain management for a resident who requires such services.2024-08-13 · Health · corrected 2024-09-10

    Potential for more than minimal harm

  25. DF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2024-05-30 · Health · corrected 2024-06-17

    Potential for more than minimal harm

  26. DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2024-02-29 · Health · corrected 2024-03-13

    Potential for more than minimal harm

  27. DF0699Provide care or services that was trauma informed and/or culturally competent.2023-12-06 · Health · corrected 2023-12-13

    Potential for more than minimal harm

  28. DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2023-11-15 · Health · corrected 2023-12-15

    Potential for more than minimal harm

  29. DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2023-11-15 · Health · corrected 2023-12-15

    Potential for more than minimal harm

  30. GF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2023-08-01 · Health · corrected 2023-08-31

    Actual harm

  31. DF0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted2023-08-01 · Health · corrected 2023-08-31

    Potential for more than minimal harm

  32. DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2023-07-18 · Health · corrected 2023-08-01

    Potential for more than minimal harm

  33. DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2023-07-18 · Health · corrected 2023-08-01

    Potential for more than minimal harm

  34. DF0622Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.2023-07-06 · Health · corrected 2023-07-18

    Potential for more than minimal harm

  35. DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2023-06-15 · Health · corrected 2023-06-27

    Potential for more than minimal harm

  36. DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2023-04-26 · Health · corrected 2023-05-10

    Potential for more than minimal harm

  37. DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2023-04-26 · Health · corrected 2023-05-10

    Potential for more than minimal harm

  38. DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2023-04-26 · Health · corrected 2023-05-10

    Potential for more than minimal harm

  39. DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2023-04-26 · Health · corrected 2023-05-10

    Potential for more than minimal harm

  40. DF0583Keep residents' personal and medical records private and confidential.2023-04-25 · Health · corrected 2023-05-10

    Potential for more than minimal harm

  41. DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2023-04-25 · Health · corrected 2023-05-10

    Potential for more than minimal harm

  42. DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2023-04-25 · Health · corrected 2023-05-10

    Potential for more than minimal harm

  43. DF0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.2023-03-02 · Health · corrected 2023-03-23

    Potential for more than minimal harm

  44. DF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2023-03-02 · Health · corrected 2023-03-23

    Potential for more than minimal harm

  45. DF0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.2021-07-15 · Health · corrected 2021-08-13

    Potential for more than minimal harm

  46. DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2021-07-15 · Health · corrected 2021-08-13

    Potential for more than minimal harm

  47. EF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2021-07-15 · Health · corrected 2021-08-13

    Potential for more than minimal harm

  48. DF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2021-07-15 · Health · corrected 2021-08-13

    Potential for more than minimal harm

  49. DF0698Provide safe, appropriate dialysis care/services for a resident who requires such services.2021-07-15 · Health · corrected 2021-08-13

    Potential for more than minimal harm

  50. DF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2021-07-15 · Health · corrected 2021-08-13

    Potential for more than minimal harm

  51. DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2021-07-15 · Health · corrected 2021-08-13

    Potential for more than minimal harm

  52. FF0802Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.2021-07-15 · Health · corrected 2021-08-13

    Potential for more than minimal harm

  53. DF0806Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.2021-07-15 · Health · corrected 2021-08-13

    Potential for more than minimal harm

  54. FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2021-07-15 · Health · corrected 2021-08-13

    Potential for more than minimal harm

  55. DF0813Have a policy regarding use and storage of foods brought to residents by family and other visitors.2021-07-15 · Health · corrected 2021-08-13

    Potential for more than minimal harm

  56. FF0925Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.2021-07-15 · Health · corrected 2021-08-13

    Potential for more than minimal harm

  57. DF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2019-07-11 · Health · corrected 2019-08-10

    Potential for more than minimal harm

  58. DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2019-07-11 · Health · corrected 2019-08-10

    Potential for more than minimal harm

  59. DF0679Provide activities to meet all resident's needs.2019-07-11 · Health · corrected 2019-08-10

    Potential for more than minimal harm

  60. DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2019-07-11 · Health · corrected 2019-08-10

    Potential for more than minimal harm

  61. EF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2019-07-11 · Health · corrected 2019-08-10

    Potential for more than minimal harm

  62. DF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2019-07-11 · Health · corrected 2019-08-10

    Potential for more than minimal harm

  63. DF0849Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.2019-07-11 · Health · corrected 2019-08-10

    Potential for more than minimal harm

  64. EF0880Provide and implement an infection prevention and control program.2019-07-11 · Health · corrected 2019-08-10

    Potential for more than minimal harm

Ownership

OwnerTypeRolePercentSince
PROVIDENCE GROUP NH, LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST100%2023-06-30
PACS GROUP, INC.Organization5% OR GREATER INDIRECT OWNERSHIP INTEREST2023-06-30
PACS HOLDINGS, LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST2023-06-30
HANCOCK, MARKIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST2024-04-15
MURRAY, JASONIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST2024-04-15
MOORE, HUNTERIndividualOPERATIONAL/MANAGERIAL CONTROL2022-08-01
APT, FREDERICKIndividualCORPORATE OFFICER2024-01-01
HANCOCK, MARKIndividualCORPORATE OFFICER2024-01-01
JERGENSEN, JOSHUAIndividualCORPORATE OFFICER2024-01-01
MITCHELL, JOHNIndividualCORPORATE OFFICER2024-01-01
MOFIDI, MANSOURIndividualCONTRACTED MANAGING EMPLOYEE2022-10-01
MOORE, HUNTERIndividualW-2 MANAGING EMPLOYEE2022-08-01

Other facilities in EL CAJON

NameOverallBeds
BRADLEY COURT★★★★★56
PARKSIDE HEALTH AND WELLNESS CENTER★★★★★52
THE ROYAL HOME★★★★☆19
VICTORIA POST ACUTE CARE★★★★☆120
MAGNOLIA POST ACUTE CARE★★★☆☆99

Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.