COMMUNITY CARE ON PALM
4768 PALM AVENUE, RIVERSIDE, CA 92501 · CCN 555711
Ratings
- Overall
- ★★★☆☆ 3
- Health inspection
- ★★☆☆☆ 2
- Quality measures
- ★★★★★ 5
- Staffing
- ★★★☆☆ 3
Facility
- Ownership type
- For profit - Limited Liability company
- Certified beds
- 51
- Avg residents/day
- 47.5
- Phone
- 9516869001
Inspection history vs California & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | California avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2025-04-11 | 11 | 15.6 | 9.5 | -4.6 better |
| 2 | 2024-03-14 | 18 | 17.4 | 9.8 | +0.6 worse |
| 3 | 2022-02-18 | 26 | 17.1 | 9.3 | +8.9 worse |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Quality of life and care | 1 |
| Resident assessment and care planning | 2 |
| Nutrition and dietary | 6 |
| Pharmacy service | 2 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 3.91 | 39.6% |
| RN staffing (reported) | 0.30 | — |
| Total nurse staffing (adjusted) | 4.16 | — |
Fines & penalties
- Total fines
- $33,540
- Number of fines
- 1
- Number of penalties
- 1
- Payment denials
- 0
Inspection citations (55)3 actual harm
- DF0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.2025-12-22 · Health · corrected 2026-01-16
Potential for more than minimal harm
- DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2025-11-25 · Health · corrected 2025-12-23
Potential for more than minimal harm
- DF0695Provide safe and appropriate respiratory care for a resident when needed.2025-11-25 · Health · corrected 2025-12-23
Potential for more than minimal harm
- DF0636Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.2025-04-11 · Health · corrected 2025-04-29
Potential for more than minimal harm
- EF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2025-04-11 · Health · corrected 2025-04-29
Potential for more than minimal harm
- DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2025-04-11 · Health · corrected 2025-04-29
Potential for more than minimal harm
- EF0802Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.2025-04-11 · Health · corrected 2025-04-29
Potential for more than minimal harm
- EF0803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.2025-04-11 · Health · corrected 2025-04-29
Potential for more than minimal harm
- EF0805Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.2025-04-11 · Health · corrected 2025-04-29
Potential for more than minimal harm
- DF0808Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.2025-04-11 · Health · corrected 2025-04-29
Potential for more than minimal harm
- EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2025-04-11 · Health · corrected 2025-04-29
Potential for more than minimal harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-11-05 · Health · corrected 2024-11-25
Potential for more than minimal harm
- DF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2024-09-04 · Health · corrected 2024-09-26
Potential for more than minimal harm
- GF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2024-06-27 · Health · corrected 2024-07-05
Actual harm
- GF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-06-27 · Health · corrected 2024-07-05
Actual harm
- DF0880Provide and implement an infection prevention and control program.2024-04-24 · Health · corrected 2024-05-09
Potential for more than minimal harm
- DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2024-03-14 · Health · corrected 2024-04-05
Potential for more than minimal harm
- DF0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.2024-03-14 · Health · corrected 2024-04-05
Potential for more than minimal harm
- DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2024-03-14 · Health · corrected 2024-04-05
Potential for more than minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2024-03-14 · Health · corrected 2024-04-05
Potential for more than minimal harm
- DF0678Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.2024-03-14 · Health · corrected 2024-04-05
Potential for more than minimal harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2024-03-14 · Health · corrected 2024-04-05
Potential for more than minimal harm
- DF0695Provide safe and appropriate respiratory care for a resident when needed.2024-03-14 · Health · corrected 2024-04-05
Potential for more than minimal harm
- EF0803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.2024-03-14 · Health · corrected 2024-04-05
Potential for more than minimal harm
- EF0805Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.2024-03-14 · Health · corrected 2024-04-05
Potential for more than minimal harm
- FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2024-03-14 · Health · corrected 2024-04-05
Potential for more than minimal harm
- FF0838Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.2024-03-14 · Health · corrected 2024-04-05
Potential for more than minimal harm
- FF0880Provide and implement an infection prevention and control program.2024-03-14 · Health · corrected 2024-04-05
Potential for more than minimal harm
- DF0919Make sure that a working call system is available in each resident's bathroom and bathing area.2024-03-14 · Health · corrected 2024-04-05
Potential for more than minimal harm
- DF0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.2024-02-09 · Health · corrected 2024-02-16
Potential for more than minimal harm
- EF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2024-01-04 · Health · corrected 2024-01-14
Potential for more than minimal harm
- GF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-01-04 · Health · corrected 2024-01-14
Actual harm
- DF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2024-01-04 · Health · corrected 2024-01-14
Potential for more than minimal harm
- DF0626Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.2023-12-01 · Health · corrected 2023-12-14
Potential for more than minimal harm
- DF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2023-11-28 · Health · corrected 2023-12-09
Potential for more than minimal harm
- DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2023-05-18 · Health · corrected 2023-06-03
Potential for more than minimal harm
- DF0610Respond appropriately to all alleged violations.2023-05-18 · Health · corrected 2023-06-03
Potential for more than minimal harm
- DF0777Provide or obtain x-rays/tests when ordered and promptly tell the ordering practitioner of the results.2023-05-18 · Health · corrected 2023-06-03
Potential for more than minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2023-05-17 · Health · corrected 2023-05-31
Potential for more than minimal harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2023-05-17 · Health · corrected 2023-05-31
Potential for more than minimal harm
- DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2023-04-17 · Health · corrected 2023-04-27
Potential for more than minimal harm
- DF0554Allow residents to self-administer drugs if determined clinically appropriate.2022-02-18 · Health · corrected 2022-03-23
Potential for more than minimal harm
- EF0638Assure that each resident’s assessment is updated at least once every 3 months.2022-02-18 · Health · corrected 2022-03-23
Potential for more than minimal harm
- EF0640Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.2022-02-18 · Health · corrected 2022-03-23
Potential for more than minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2022-02-18 · Health · corrected 2022-03-23
Potential for more than minimal harm
- DF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2022-02-18 · Health · corrected 2022-03-23
Potential for more than minimal harm
- DF0757Ensure each resident’s drug regimen must be free from unnecessary drugs.2022-02-18 · Health · corrected 2022-03-23
Potential for more than minimal harm
- DF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2022-02-18 · Health · corrected 2022-03-23
Potential for more than minimal harm
- EF0801Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.2022-02-18 · Health · corrected 2022-03-23
Potential for more than minimal harm
- EF0803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.2022-02-18 · Health · corrected 2022-03-23
Potential for more than minimal harm
- DF0805Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.2022-02-18 · Health · corrected 2022-03-23
Potential for more than minimal harm
- FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2022-02-18 · Health · corrected 2022-03-23
Potential for more than minimal harm
- EF0813Have a policy regarding use and storage of foods brought to residents by family and other visitors.2022-02-18 · Health · corrected 2022-03-23
Potential for more than minimal harm
- FF0814Dispose of garbage and refuse properly.2022-02-18 · Health · corrected 2022-03-23
Potential for more than minimal harm
- EF0880Provide and implement an infection prevention and control program.2022-02-18 · Health · corrected 2022-03-23
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| BERCOVICH, EZEQUIEL | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | 2021-01-01 |
| BERCOVICH, EZEQUIEL | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2021-01-01 |
| JANNAT, SHAHRZAD | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2021-01-01 |
| JETTI, ANOOP | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2023-04-17 |
| NGUYEN, DEREK | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2025-01-01 |
Other facilities in RIVERSIDE
| Name | Overall | Beds |
|---|---|---|
| VILLA HEALTH CARE CENTER | ★★★★★ | 59 |
| VALENCIA GARDENS HEALTH CARE CENTER | ★★★★★ | 50 |
| MISSION CARE CENTER | ★★★★★ | 40 |
| RIVERSIDE BEHAVIORAL HEALTHCARE CENTER | ★★★★★ | 120 |
| THE GROVE CARE AND WELLNESS | ★★★★★ | 38 |
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.