CARMEL HILLS CARE CENTER
23795 W. R. HOLMAN HIGHWAY, MONTEREY, CA 93940 · CCN 056055
Ratings
- Overall
- ★★★★★ 5
- Health inspection
- ★★★★☆ 4
- Quality measures
- ★★★☆☆ 3
- Staffing
- ★★★★★ 5
Facility
- Ownership type
- For profit - Corporation
- Certified beds
- 99
- Avg residents/day
- 92.7
- Phone
- 8316241875
Inspection history vs California & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | California avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2024-12-19 | 3 | 15.6 | 9.5 | -12.6 better |
| 2 | 2022-03-28 | 17 | 17.4 | 9.8 | -0.4 better |
| 3 | 2019-07-12 | 15 | 17.1 | 9.3 | -2.1 better |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Nutrition and dietary | 1 |
| Pharmacy service | 1 |
| Infection control | 1 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 4.18 | 36.0% |
| RN staffing (reported) | 0.63 | 35.7% |
| Total nurse staffing (adjusted) | 4.54 | — |
Fines & penalties
- Total fines
- $0
- Number of fines
- 0
- Number of penalties
- 0
- Payment denials
- 0
Inspection citations (35)
- DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2024-12-19 · Health · corrected 2025-01-09
Potential for more than minimal harm
- FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2024-12-19 · Health · corrected 2025-01-09
Potential for more than minimal harm
- FF0880Provide and implement an infection prevention and control program.2024-12-19 · Health · corrected 2025-01-09
Potential for more than minimal harm
- DF0554Allow residents to self-administer drugs if determined clinically appropriate.2022-03-28 · Health · corrected 2022-04-20
Potential for more than minimal harm
- EF0582Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.2022-03-28 · Health · corrected 2022-04-20
Potential for more than minimal harm
- EF0604Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.2022-03-28 · Health · corrected 2022-04-20
Potential for more than minimal harm
- DF0692Provide enough food/fluids to maintain a resident's health.2022-03-28 · Health · corrected 2022-04-20
Potential for more than minimal harm
- DF0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.2022-03-28 · Health · corrected 2022-04-20
Potential for more than minimal harm
- EF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2022-03-28 · Health · corrected 2022-04-20
Potential for more than minimal harm
- EF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2022-03-28 · Health · corrected 2022-04-20
Potential for more than minimal harm
- FF0801Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.2022-03-28 · Health · corrected 2022-04-20
Potential for more than minimal harm
- FF0802Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.2022-03-28 · Health · corrected 2022-04-20
Potential for more than minimal harm
- EF0803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.2022-03-28 · Health · corrected 2022-04-20
Potential for more than minimal harm
- EF0808Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.2022-03-28 · Health · corrected 2022-04-20
Potential for more than minimal harm
- FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2022-03-28 · Health · corrected 2022-04-20
Potential for more than minimal harm
- FF0880Provide and implement an infection prevention and control program.2022-03-28 · Health · corrected 2022-04-20
Potential for more than minimal harm
- DF0881Implement a program that monitors antibiotic use.2022-03-28 · Health · corrected 2022-04-20
Potential for more than minimal harm
- EF0883Develop and implement policies and procedures for flu and pneumonia vaccinations.2022-03-28 · Health · corrected 2022-04-20
Potential for more than minimal harm
- DF0888Ensure staff are vaccinated for COVID-192022-03-28 · Health · corrected 2022-04-20
Potential for more than minimal harm
- EF0908Keep all essential equipment working safely.2022-03-28 · Health · corrected 2022-04-20
Potential for more than minimal harm
- EF0641Ensure each resident receives an accurate assessment.2019-07-12 · Health · corrected 2019-08-12
Potential for more than minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2019-07-12 · Health · corrected 2019-08-12
Potential for more than minimal harm
- DF0658Ensure services provided by the nursing facility meet professional standards of quality.2019-07-12 · Health · corrected 2019-08-12
Potential for more than minimal harm
- DF0679Provide activities to meet all resident's needs.2019-07-12 · Health · corrected 2019-08-12
Potential for more than minimal harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2019-07-12 · Health · corrected 2019-08-12
Potential for more than minimal harm
- DF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2019-07-12 · Health · corrected 2019-08-12
Potential for more than minimal harm
- EF0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.2019-07-12 · Health · corrected 2019-08-12
Potential for more than minimal harm
- DF0698Provide safe, appropriate dialysis care/services for a resident who requires such services.2019-07-12 · Health · corrected 2019-08-12
Potential for more than minimal harm
- DF0757Ensure each resident’s drug regimen must be free from unnecessary drugs.2019-07-12 · Health · corrected 2019-08-12
Potential for more than minimal harm
- DF0802Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.2019-07-12 · Health · corrected 2019-08-12
Potential for more than minimal harm
- EF0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.2019-07-12 · Health · corrected 2019-08-12
Potential for more than minimal harm
- EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2019-07-12 · Health · corrected 2019-08-12
Potential for more than minimal harm
- DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2019-07-12 · Health · corrected 2019-08-12
Potential for more than minimal harm
- DF0867Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.2019-07-12 · Health · corrected 2019-08-12
Potential for more than minimal harm
- DF0880Provide and implement an infection prevention and control program.2019-07-12 · Health · corrected 2019-08-12
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| BOWERSOX, KIM | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 50% | 2014-10-30 |
| BOWERSOX, ROBERT | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 50% | 2004-10-30 |
| TUBERA, MELANIE | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2014-04-01 |
| HELENIUS, MIKKO | Individual | CONTRACTED MANAGING EMPLOYEE | — | 2010-06-01 |
| BOWERSOX, KIM | Individual | W-2 MANAGING EMPLOYEE | — | 2004-10-30 |
| BOWERSOX, ROBERT | Individual | W-2 MANAGING EMPLOYEE | — | 2004-10-30 |
| DORSEY, CAROLE | Individual | W-2 MANAGING EMPLOYEE | — | 2014-06-06 |
Other facilities in MONTEREY
| Name | Overall | Beds |
|---|---|---|
| WESTLAND HOUSE | ★★★★★ | 28 |
| CYPRESS RIDGE CARE CENTER | ★★★★☆ | 99 |
| MONTEREY POST ACUTE | ★★★☆☆ | 78 |
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.