ARBOR HILLS NURSING CENTER
7800 PARKWAY DRIVE, LA MESA, CA 91942 · CCN 055114
Ratings
- Overall
- ★★★☆☆ 3
- Health inspection
- ★★☆☆☆ 2
- Quality measures
- ★★★★★ 5
- Staffing
- ★★☆☆☆ 2
Facility
- Ownership type
- For profit - Limited Liability company
- Certified beds
- 100
- Avg residents/day
- 86.1
- Phone
- 6194602330
Inspection history vs California & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | California avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2024-11-01 | 19 | 15.6 | 9.5 | +3.4 worse |
| 2 | 2022-04-15 | 12 | 17.4 | 9.8 | -5.4 better |
| 3 | 2019-12-05 | 5 | 17.1 | 9.3 | -12.1 better |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Quality of life and care | 6 |
| Resident assessment and care planning | 4 |
| Nutrition and dietary | 4 |
| Pharmacy service | 2 |
| Administration | 2 |
| Infection control | 1 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 4.31 | 47.2% |
| RN staffing (reported) | 0.53 | 50.0% |
| Total nurse staffing (adjusted) | 3.62 | — |
Fines & penalties
- Total fines
- $12,831
- Number of fines
- 1
- Number of penalties
- 1
- Payment denials
- 0
Chain
- Chain
- GENERATIONS HEALTHCARE
- Facilities in chain
- 33
- Chain avg overall
- 3.80 / 5
Inspection citations (36)1 actual harm
- DF0740Ensure each resident must receive and the facility must provide necessary behavioral health care and services.2025-04-10 · Health · corrected 2025-05-09
Potential for more than minimal harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2025-03-18 · Health · corrected 2025-04-18
Potential for more than minimal harm
- BF0636Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.2024-11-01 · Health · corrected 2025-01-10
Potential for minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2024-11-01 · Health · corrected 2024-12-13
Potential for more than minimal harm
- DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2024-11-01 · Health · corrected 2024-12-13
Potential for more than minimal harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2024-11-01 · Health · corrected 2024-12-13
Potential for more than minimal harm
- GF0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.2024-11-01 · Health · corrected 2024-12-13
Actual harm
- DF0697Provide safe, appropriate pain management for a resident who requires such services.2024-11-01 · Health · corrected 2024-12-13
Potential for more than minimal harm
- DF0699Provide care or services that was trauma informed and/or culturally competent.2024-11-01 · Health · corrected 2024-12-13
Potential for more than minimal harm
- DF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2024-11-01 · Health · corrected 2024-12-13
Potential for more than minimal harm
- DF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2024-11-01 · Health · corrected 2024-12-13
Potential for more than minimal harm
- EF0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.2024-11-01 · Health · corrected 2024-12-13
Potential for more than minimal harm
- EF0806Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.2024-11-01 · Health · corrected 2024-12-13
Potential for more than minimal harm
- EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2024-11-01 · Health · corrected 2024-12-13
Potential for more than minimal harm
- DF0814Dispose of garbage and refuse properly.2024-11-01 · Health · corrected 2024-12-13
Potential for more than minimal harm
- DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2024-11-01 · Health · corrected 2024-12-13
Potential for more than minimal harm
- DF0847Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.2024-11-01 · Health · corrected 2024-12-13
Potential for more than minimal harm
- DF0867Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.2024-11-01 · Health · corrected 2024-12-13
Potential for more than minimal harm
- DF0880Provide and implement an infection prevention and control program.2024-11-01 · Health · corrected 2024-12-13
Potential for more than minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2024-08-14 · Health · corrected 2024-09-13
Potential for more than minimal harm
- DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2024-06-20 · Health · corrected 2024-07-19
Potential for more than minimal harm
- DF0880Provide and implement an infection prevention and control program.2024-04-09 · Health · corrected 2024-05-09
Potential for more than minimal harm
- DF0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.2022-04-15 · Health · corrected 2022-05-15
Potential for more than minimal harm
- DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2022-04-15 · Health · corrected 2022-05-15
Potential for more than minimal harm
- EF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2022-04-15 · Health · corrected 2022-05-15
Potential for more than minimal harm
- DF0694Provide for the safe, appropriate administration of IV fluids for a resident when needed.2022-04-15 · Health · corrected 2022-05-15
Potential for more than minimal harm
- DF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2022-04-15 · Health · corrected 2022-05-15
Potential for more than minimal harm
- DF0760Ensure that residents are free from significant medication errors.2022-04-15 · Health · corrected 2022-05-15
Potential for more than minimal harm
- DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2022-04-15 · Health · corrected 2022-05-15
Potential for more than minimal harm
- DF0806Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.2022-04-15 · Health · corrected 2022-05-15
Potential for more than minimal harm
- DF0849Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.2022-04-15 · Health · corrected 2022-05-15
Potential for more than minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2019-12-05 · Health · corrected 2020-01-03
Potential for more than minimal harm
- DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2019-12-05 · Health · corrected 2020-01-03
Potential for more than minimal harm
- DF0695Provide safe and appropriate respiratory care for a resident when needed.2019-12-05 · Health · corrected 2020-01-03
Potential for more than minimal harm
- DF0698Provide safe, appropriate dialysis care/services for a resident who requires such services.2019-12-05 · Health · corrected 2020-01-03
Potential for more than minimal harm
- DF0880Provide and implement an infection prevention and control program.2019-12-05 · Health · corrected 2020-01-03
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| SMITH, FRED | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 13% | 1998-02-01 |
| LIFE GENERATIONS HEALTHCARE, LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | — | 1998-02-01 |
| MASTROCOLA, LOIS | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST | — | 1998-02-01 |
| OLDS, THOMAS | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST | — | 1998-02-01 |
| LIFE GENERATIONS HEALTHCARE, LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | 1998-02-01 |
| MASTROCOLA, LOIS | Individual | CORPORATE DIRECTOR | — | 1998-02-01 |
| OLDS, THOMAS | Individual | CORPORATE DIRECTOR | — | 1998-02-01 |
| MASTROCOLA, LOIS | Individual | CORPORATE OFFICER | — | 1998-02-01 |
| MASTROCOLA, LOIS | Individual | W-2 MANAGING EMPLOYEE | — | 2023-09-20 |
| OLDS, THOMAS | Individual | CORPORATE OFFICER | — | 1998-02-01 |
| BMO BANK NATIONAL ASSOCIATION | Organization | 5% OR GREATER SECURITY INTEREST | — | 2023-09-20 |
Other facilities in LA MESA
| Name | Overall | Beds |
|---|---|---|
| LA MESA HEALTHCARE CENTER | ★★★★★ | 94 |
| GROSSMONT POST ACUTE CARE | ★★★★★ | 90 |
| GROSSMONT HOSPITAL D/P SNF | ★★★★★ | 30 |
| COMMUNITY CARE CENTER | ★★★★☆ | 119 |
| COUNTRY MANOR LA MESA HEALTHCARE CENTER | ★★★★☆ | 99 |
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.