Starfile

Starfile / California

ARBOR GLEN CARE CENTER

1033 E. ARROW HIGHWAY, GLENDORA, CA 91740 · CCN 056360

Ratings

Overall
★☆☆☆☆ 1
Health inspection
★☆☆☆☆ 1
Quality measures
★★★★☆ 4
Staffing
★★★☆☆ 3

Facility

Ownership type
For profit - Limited Liability company
Certified beds
98
Avg residents/day
87.9
Phone
6269637531

Inspection history vs California & national averages

Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.

CycleInspection dateThis facilityCalifornia avgNational avgvs state
12025-02-062615.69.5+10.4 worse
22024-01-253517.49.8+17.6 worse
32021-08-123317.19.3+15.9 worse

Cycle 1 deficiencies by category

CategoryDeficiencies
Quality of life and care8
Resident assessment and care planning4
Nursing and physician services2
Resident rights5
Nutrition and dietary1
Environmental2
Administration1
Infection control3

Staffing (hours per resident per day)

MetricThis facilityTurnover
Total nurse staffing (reported)4.3464.2%
RN staffing (reported)0.4569.2%
Total nurse staffing (adjusted)4.31

Fines & penalties

Total fines
$0
Number of fines
0
Number of penalties
1
Payment denials
1

Chain

Chain
THE ENSIGN GROUP
Facilities in chain
329
Chain avg overall
3.20 / 5

Inspection citations (94)2 actual harm

  1. EF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2026-01-20 · Health

    Potential for more than minimal harm

  2. DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2025-12-18 · Health · corrected 2026-01-07

    Potential for more than minimal harm

  3. DF0565Honor the resident's right to organize and participate in resident/family groups in the facility.2025-12-18 · Health · corrected 2026-01-07

    Potential for more than minimal harm

  4. DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2025-12-18 · Health · corrected 2026-01-14

    Potential for more than minimal harm

  5. DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2025-04-11 · Health · corrected 2025-05-01

    Potential for more than minimal harm

  6. DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2025-04-11 · Health · corrected 2025-05-01

    Potential for more than minimal harm

  7. DF0693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.2025-03-20 · Health · corrected 2025-04-03

    Potential for more than minimal harm

  8. DF0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.2025-03-20 · Health · corrected 2025-04-03

    Potential for more than minimal harm

  9. DF0880Provide and implement an infection prevention and control program.2025-03-20 · Health · corrected 2025-04-03

    Potential for more than minimal harm

  10. DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2025-02-06 · Health · corrected 2025-02-28

    Potential for more than minimal harm

  11. DF0558Reasonably accommodate the needs and preferences of each resident.2025-02-06 · Health · corrected 2025-03-03

    Potential for more than minimal harm

  12. DF0641Ensure each resident receives an accurate assessment.2025-02-06 · Health · corrected 2025-03-03

    Potential for more than minimal harm

  13. DF0645PASARR screening for Mental disorders or Intellectual Disabilities2025-02-06 · Health · corrected 2025-02-28

    Potential for more than minimal harm

  14. DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2025-02-06 · Health · corrected 2025-03-03

    Potential for more than minimal harm

  15. DF0679Provide activities to meet all resident's needs.2025-02-06 · Health · corrected 2025-03-03

    Potential for more than minimal harm

  16. DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2025-02-06 · Health · corrected 2025-03-03

    Potential for more than minimal harm

  17. EF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2025-02-06 · Health · corrected 2025-03-03

    Potential for more than minimal harm

  18. DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2025-02-06 · Health · corrected 2025-03-03

    Potential for more than minimal harm

  19. DF0695Provide safe and appropriate respiratory care for a resident when needed.2025-02-06 · Health · corrected 2025-03-03

    Potential for more than minimal harm

  20. EF0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.2025-02-06 · Health · corrected 2025-02-28

    Potential for more than minimal harm

  21. DF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2025-02-06 · Health · corrected 2025-02-28

    Potential for more than minimal harm

  22. DF0868Have the Quality Assessment and Assurance group have the required members and meet at least quarterly2025-02-06 · Health · corrected 2025-02-28

    Potential for more than minimal harm

  23. EF0880Provide and implement an infection prevention and control program.2025-02-06 · Health · corrected 2025-03-03

    Potential for more than minimal harm

  24. EF0881Implement a program that monitors antibiotic use.2025-02-06 · Health · corrected 2025-03-03

    Potential for more than minimal harm

  25. DF0911Ensure resident rooms hold no more than 4 residents; for new construction after November 28, 2016, rooms hold no more than 2 residents.2025-02-06 · Health · corrected 2025-03-03

    Potential for more than minimal harm

  26. EF0919Make sure that a working call system is available in each resident's bathroom and bathing area.2025-02-06 · Health · corrected 2025-03-03

    Potential for more than minimal harm

  27. DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2025-01-30 · Health · corrected 2025-02-22

    Potential for more than minimal harm

  28. EF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2025-01-30 · Health · corrected 2025-02-22

    Potential for more than minimal harm

  29. DF0694Provide for the safe, appropriate administration of IV fluids for a resident when needed.2024-12-13 · Health · corrected 2025-01-01

    Potential for more than minimal harm

  30. EF0880Provide and implement an infection prevention and control program.2024-12-13 · Health · corrected 2025-01-01

    Potential for more than minimal harm

  31. DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-11-21 · Health · corrected 2024-12-16

    Potential for more than minimal harm

  32. DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2024-11-06 · Health · corrected 2024-11-29

    Potential for more than minimal harm

  33. DF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2024-11-06 · Health · corrected 2024-11-30

    Potential for more than minimal harm

  34. DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2024-11-06 · Health · corrected 2024-11-29

    Potential for more than minimal harm

  35. GF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2024-11-06 · Health · corrected 2024-11-29

    Actual harm

  36. DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2024-09-27 · Health · corrected 2024-10-21

    Potential for more than minimal harm

  37. EF0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.2024-09-11 · Health · corrected 2024-10-02

    Potential for more than minimal harm

  38. DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2024-07-15 · Health · corrected 2024-08-07

    Potential for more than minimal harm

  39. DF0558Reasonably accommodate the needs and preferences of each resident.2024-03-22 · Health · corrected 2024-04-08

    Potential for more than minimal harm

  40. DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2024-03-05 · Health · corrected 2024-03-18

    Potential for more than minimal harm

  41. EF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2024-01-25 · Health · corrected 2024-02-15

    Potential for more than minimal harm

  42. DF0582Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.2024-01-25 · Health · corrected 2024-02-15

    Potential for more than minimal harm

  43. DF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2024-01-25 · Health · corrected 2024-02-15

    Potential for more than minimal harm

  44. DF0636Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.2024-01-25 · Health · corrected 2024-02-15

    Potential for more than minimal harm

  45. DF0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted2024-01-25 · Health · corrected 2024-02-15

    Potential for more than minimal harm

  46. DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2024-01-25 · Health · corrected 2024-02-15

    Potential for more than minimal harm

  47. DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2024-01-25 · Health · corrected 2024-02-15

    Potential for more than minimal harm

  48. DF0679Provide activities to meet all resident's needs.2024-01-25 · Health · corrected 2024-02-15

    Potential for more than minimal harm

  49. DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2024-01-25 · Health · corrected 2024-02-15

    Potential for more than minimal harm

  50. DF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2024-01-25 · Health · corrected 2024-02-15

    Potential for more than minimal harm

  51. DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-01-25 · Health · corrected 2024-02-15

    Potential for more than minimal harm

  52. DF0697Provide safe, appropriate pain management for a resident who requires such services.2024-01-25 · Health · corrected 2024-02-15

    Potential for more than minimal harm

  53. DF0698Provide safe, appropriate dialysis care/services for a resident who requires such services.2024-01-25 · Health · corrected 2024-02-15

    Potential for more than minimal harm

  54. DF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2024-01-25 · Health · corrected 2024-02-15

    Potential for more than minimal harm

  55. DF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2024-01-25 · Health · corrected 2024-02-15

    Potential for more than minimal harm

  56. EF0759Ensure medication error rates are not 5 percent or greater.2024-01-25 · Health · corrected 2024-02-15

    Potential for more than minimal harm

  57. EF0760Ensure that residents are free from significant medication errors.2024-01-25 · Health · corrected 2024-02-15

    Potential for more than minimal harm

  58. EF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2024-01-25 · Health · corrected 2024-02-15

    Potential for more than minimal harm

  59. EF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2024-01-25 · Health · corrected 2024-02-15

    Potential for more than minimal harm

  60. DF0847Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.2024-01-25 · Health · corrected 2024-02-15

    Potential for more than minimal harm

  61. EF0880Provide and implement an infection prevention and control program.2024-01-25 · Health · corrected 2024-02-15

    Potential for more than minimal harm

  62. DF0610Respond appropriately to all alleged violations.2023-08-30 · Health · corrected 2023-09-22

    Potential for more than minimal harm

  63. EF0908Keep all essential equipment working safely.2023-08-19 · Health · corrected 2023-09-11

    Potential for more than minimal harm

  64. DF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2023-08-17 · Health · corrected 2023-09-08

    Potential for more than minimal harm

  65. DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2023-08-11 · Health · corrected 2023-09-18

    Potential for more than minimal harm

  66. DF0622Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.2023-07-28 · Health · corrected 2023-08-25

    Potential for more than minimal harm

  67. DF0908Keep all essential equipment working safely.2023-07-28 · Health · corrected 2023-08-25

    Potential for more than minimal harm

  68. FF0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.2023-07-11 · Health · corrected 2023-07-29

    Potential for more than minimal harm

  69. DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2023-05-02 · Health · corrected 2023-06-09

    Potential for more than minimal harm

  70. DF0558Reasonably accommodate the needs and preferences of each resident.2023-03-29 · Health · corrected 2023-04-30

    Potential for more than minimal harm

  71. DF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2023-03-29 · Health · corrected 2023-04-30

    Potential for more than minimal harm

  72. DF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2023-03-29 · Health · corrected 2023-04-30

    Potential for more than minimal harm

  73. DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2023-03-29 · Health · corrected 2023-04-30

    Potential for more than minimal harm

  74. EF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2023-03-29 · Health · corrected 2023-04-30

    Potential for more than minimal harm

  75. GF0697Provide safe, appropriate pain management for a resident who requires such services.2023-03-29 · Health · corrected 2023-04-30

    Actual harm

  76. EF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2021-08-12 · Health · corrected 2021-10-08

    Potential for more than minimal harm

  77. DF0551Give the resident's representative the ability to exercise the resident's rights.2021-08-12 · Health · corrected 2021-10-08

    Potential for more than minimal harm

  78. DF0558Reasonably accommodate the needs and preferences of each resident.2021-08-12 · Health · corrected 2021-10-08

    Potential for more than minimal harm

  79. EF0577Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.2021-08-12 · Health · corrected 2021-10-08

    Potential for more than minimal harm

  80. DF0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.2021-08-12 · Health · corrected 2021-10-08

    Potential for more than minimal harm

  81. EF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2021-08-12 · Health · corrected 2021-10-08

    Potential for more than minimal harm

  82. DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2021-08-12 · Health · corrected 2021-10-08

    Potential for more than minimal harm

  83. EF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2021-08-12 · Health · corrected 2021-10-08

    Potential for more than minimal harm

  84. EF0676Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.2021-08-12 · Health · corrected 2021-10-08

    Potential for more than minimal harm

  85. EF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2021-08-12 · Health · corrected 2021-10-08

    Potential for more than minimal harm

  86. EF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2021-08-12 · Health · corrected 2021-10-08

    Potential for more than minimal harm

  87. EF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2021-08-12 · Health · corrected 2021-10-08

    Potential for more than minimal harm

  88. DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2021-08-12 · Health · corrected 2021-10-08

    Potential for more than minimal harm

  89. DF0693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.2021-08-12 · Health · corrected 2021-10-08

    Potential for more than minimal harm

  90. EF0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.2021-08-12 · Health · corrected 2021-10-08

    Potential for more than minimal harm

  91. EF0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.2021-08-12 · Health · corrected 2021-10-08

    Potential for more than minimal harm

  92. EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2021-08-12 · Health · corrected 2021-10-08

    Potential for more than minimal harm

  93. EF0867Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.2021-08-12 · Health · corrected 2021-10-08

    Potential for more than minimal harm

  94. EF0880Provide and implement an infection prevention and control program.2021-08-12 · Health · corrected 2021-10-08

    Potential for more than minimal harm

Ownership

OwnerTypeRolePercentSince
FLAGSTONE HEALTHCARE CENTRAL LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST100%2019-01-01
THE ENSIGN GROUP INCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST100%2006-01-30
TWOMAGNETS LLCOrganizationOPERATIONAL/MANAGERIAL CONTROL2001-02-01
JOHNSON, WACYIndividualOPERATIONAL/MANAGERIAL CONTROL2019-04-01
MEHTA, KRUNALIndividualOPERATIONAL/MANAGERIAL CONTROL2020-11-01
BURNAM, SOONIndividualCORPORATE OFFICER2006-01-30
PORT, BARRYIndividualCORPORATE OFFICER2001-02-01
WILLITS, ADAMIndividualCORPORATE OFFICER2018-08-27

Other facilities in GLENDORA

NameOverallBeds
GLENDORA GRAND, INC★☆☆☆☆342
GLADSTONE SUB-ACUTE AND REHAB CENTER★☆☆☆☆118
GLENDORA CANYON TRANSITIONAL CARE UNIT★☆☆☆☆120
Mesa Glen Care Center★☆☆☆☆96

Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.