ARBOR GLEN CARE CENTER
1033 E. ARROW HIGHWAY, GLENDORA, CA 91740 · CCN 056360
Ratings
- Overall
- ★☆☆☆☆ 1
- Health inspection
- ★☆☆☆☆ 1
- Quality measures
- ★★★★☆ 4
- Staffing
- ★★★☆☆ 3
Facility
- Ownership type
- For profit - Limited Liability company
- Certified beds
- 98
- Avg residents/day
- 87.9
- Phone
- 6269637531
Inspection history vs California & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | California avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2025-02-06 | 26 | 15.6 | 9.5 | +10.4 worse |
| 2 | 2024-01-25 | 35 | 17.4 | 9.8 | +17.6 worse |
| 3 | 2021-08-12 | 33 | 17.1 | 9.3 | +15.9 worse |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Quality of life and care | 8 |
| Resident assessment and care planning | 4 |
| Nursing and physician services | 2 |
| Resident rights | 5 |
| Nutrition and dietary | 1 |
| Environmental | 2 |
| Administration | 1 |
| Infection control | 3 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 4.34 | 64.2% |
| RN staffing (reported) | 0.45 | 69.2% |
| Total nurse staffing (adjusted) | 4.31 | — |
Fines & penalties
- Total fines
- $0
- Number of fines
- 0
- Number of penalties
- 1
- Payment denials
- 1
Chain
- Chain
- THE ENSIGN GROUP
- Facilities in chain
- 329
- Chain avg overall
- 3.20 / 5
Inspection citations (94)2 actual harm
- EF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2026-01-20 · Health
Potential for more than minimal harm
- DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2025-12-18 · Health · corrected 2026-01-07
Potential for more than minimal harm
- DF0565Honor the resident's right to organize and participate in resident/family groups in the facility.2025-12-18 · Health · corrected 2026-01-07
Potential for more than minimal harm
- DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2025-12-18 · Health · corrected 2026-01-14
Potential for more than minimal harm
- DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2025-04-11 · Health · corrected 2025-05-01
Potential for more than minimal harm
- DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2025-04-11 · Health · corrected 2025-05-01
Potential for more than minimal harm
- DF0693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.2025-03-20 · Health · corrected 2025-04-03
Potential for more than minimal harm
- DF0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.2025-03-20 · Health · corrected 2025-04-03
Potential for more than minimal harm
- DF0880Provide and implement an infection prevention and control program.2025-03-20 · Health · corrected 2025-04-03
Potential for more than minimal harm
- DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2025-02-06 · Health · corrected 2025-02-28
Potential for more than minimal harm
- DF0558Reasonably accommodate the needs and preferences of each resident.2025-02-06 · Health · corrected 2025-03-03
Potential for more than minimal harm
- DF0641Ensure each resident receives an accurate assessment.2025-02-06 · Health · corrected 2025-03-03
Potential for more than minimal harm
- DF0645PASARR screening for Mental disorders or Intellectual Disabilities2025-02-06 · Health · corrected 2025-02-28
Potential for more than minimal harm
- DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2025-02-06 · Health · corrected 2025-03-03
Potential for more than minimal harm
- DF0679Provide activities to meet all resident's needs.2025-02-06 · Health · corrected 2025-03-03
Potential for more than minimal harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2025-02-06 · Health · corrected 2025-03-03
Potential for more than minimal harm
- EF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2025-02-06 · Health · corrected 2025-03-03
Potential for more than minimal harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2025-02-06 · Health · corrected 2025-03-03
Potential for more than minimal harm
- DF0695Provide safe and appropriate respiratory care for a resident when needed.2025-02-06 · Health · corrected 2025-03-03
Potential for more than minimal harm
- EF0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.2025-02-06 · Health · corrected 2025-02-28
Potential for more than minimal harm
- DF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2025-02-06 · Health · corrected 2025-02-28
Potential for more than minimal harm
- DF0868Have the Quality Assessment and Assurance group have the required members and meet at least quarterly2025-02-06 · Health · corrected 2025-02-28
Potential for more than minimal harm
- EF0880Provide and implement an infection prevention and control program.2025-02-06 · Health · corrected 2025-03-03
Potential for more than minimal harm
- EF0881Implement a program that monitors antibiotic use.2025-02-06 · Health · corrected 2025-03-03
Potential for more than minimal harm
- DF0911Ensure resident rooms hold no more than 4 residents; for new construction after November 28, 2016, rooms hold no more than 2 residents.2025-02-06 · Health · corrected 2025-03-03
Potential for more than minimal harm
- EF0919Make sure that a working call system is available in each resident's bathroom and bathing area.2025-02-06 · Health · corrected 2025-03-03
Potential for more than minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2025-01-30 · Health · corrected 2025-02-22
Potential for more than minimal harm
- EF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2025-01-30 · Health · corrected 2025-02-22
Potential for more than minimal harm
- DF0694Provide for the safe, appropriate administration of IV fluids for a resident when needed.2024-12-13 · Health · corrected 2025-01-01
Potential for more than minimal harm
- EF0880Provide and implement an infection prevention and control program.2024-12-13 · Health · corrected 2025-01-01
Potential for more than minimal harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-11-21 · Health · corrected 2024-12-16
Potential for more than minimal harm
- DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2024-11-06 · Health · corrected 2024-11-29
Potential for more than minimal harm
- DF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2024-11-06 · Health · corrected 2024-11-30
Potential for more than minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2024-11-06 · Health · corrected 2024-11-29
Potential for more than minimal harm
- GF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2024-11-06 · Health · corrected 2024-11-29
Actual harm
- DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2024-09-27 · Health · corrected 2024-10-21
Potential for more than minimal harm
- EF0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.2024-09-11 · Health · corrected 2024-10-02
Potential for more than minimal harm
- DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2024-07-15 · Health · corrected 2024-08-07
Potential for more than minimal harm
- DF0558Reasonably accommodate the needs and preferences of each resident.2024-03-22 · Health · corrected 2024-04-08
Potential for more than minimal harm
- DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2024-03-05 · Health · corrected 2024-03-18
Potential for more than minimal harm
- EF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2024-01-25 · Health · corrected 2024-02-15
Potential for more than minimal harm
- DF0582Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.2024-01-25 · Health · corrected 2024-02-15
Potential for more than minimal harm
- DF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2024-01-25 · Health · corrected 2024-02-15
Potential for more than minimal harm
- DF0636Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.2024-01-25 · Health · corrected 2024-02-15
Potential for more than minimal harm
- DF0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted2024-01-25 · Health · corrected 2024-02-15
Potential for more than minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2024-01-25 · Health · corrected 2024-02-15
Potential for more than minimal harm
- DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2024-01-25 · Health · corrected 2024-02-15
Potential for more than minimal harm
- DF0679Provide activities to meet all resident's needs.2024-01-25 · Health · corrected 2024-02-15
Potential for more than minimal harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2024-01-25 · Health · corrected 2024-02-15
Potential for more than minimal harm
- DF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2024-01-25 · Health · corrected 2024-02-15
Potential for more than minimal harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-01-25 · Health · corrected 2024-02-15
Potential for more than minimal harm
- DF0697Provide safe, appropriate pain management for a resident who requires such services.2024-01-25 · Health · corrected 2024-02-15
Potential for more than minimal harm
- DF0698Provide safe, appropriate dialysis care/services for a resident who requires such services.2024-01-25 · Health · corrected 2024-02-15
Potential for more than minimal harm
- DF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2024-01-25 · Health · corrected 2024-02-15
Potential for more than minimal harm
- DF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2024-01-25 · Health · corrected 2024-02-15
Potential for more than minimal harm
- EF0759Ensure medication error rates are not 5 percent or greater.2024-01-25 · Health · corrected 2024-02-15
Potential for more than minimal harm
- EF0760Ensure that residents are free from significant medication errors.2024-01-25 · Health · corrected 2024-02-15
Potential for more than minimal harm
- EF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2024-01-25 · Health · corrected 2024-02-15
Potential for more than minimal harm
- EF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2024-01-25 · Health · corrected 2024-02-15
Potential for more than minimal harm
- DF0847Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.2024-01-25 · Health · corrected 2024-02-15
Potential for more than minimal harm
- EF0880Provide and implement an infection prevention and control program.2024-01-25 · Health · corrected 2024-02-15
Potential for more than minimal harm
- DF0610Respond appropriately to all alleged violations.2023-08-30 · Health · corrected 2023-09-22
Potential for more than minimal harm
- EF0908Keep all essential equipment working safely.2023-08-19 · Health · corrected 2023-09-11
Potential for more than minimal harm
- DF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2023-08-17 · Health · corrected 2023-09-08
Potential for more than minimal harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2023-08-11 · Health · corrected 2023-09-18
Potential for more than minimal harm
- DF0622Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.2023-07-28 · Health · corrected 2023-08-25
Potential for more than minimal harm
- DF0908Keep all essential equipment working safely.2023-07-28 · Health · corrected 2023-08-25
Potential for more than minimal harm
- FF0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.2023-07-11 · Health · corrected 2023-07-29
Potential for more than minimal harm
- DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2023-05-02 · Health · corrected 2023-06-09
Potential for more than minimal harm
- DF0558Reasonably accommodate the needs and preferences of each resident.2023-03-29 · Health · corrected 2023-04-30
Potential for more than minimal harm
- DF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2023-03-29 · Health · corrected 2023-04-30
Potential for more than minimal harm
- DF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2023-03-29 · Health · corrected 2023-04-30
Potential for more than minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2023-03-29 · Health · corrected 2023-04-30
Potential for more than minimal harm
- EF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2023-03-29 · Health · corrected 2023-04-30
Potential for more than minimal harm
- GF0697Provide safe, appropriate pain management for a resident who requires such services.2023-03-29 · Health · corrected 2023-04-30
Actual harm
- EF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2021-08-12 · Health · corrected 2021-10-08
Potential for more than minimal harm
- DF0551Give the resident's representative the ability to exercise the resident's rights.2021-08-12 · Health · corrected 2021-10-08
Potential for more than minimal harm
- DF0558Reasonably accommodate the needs and preferences of each resident.2021-08-12 · Health · corrected 2021-10-08
Potential for more than minimal harm
- EF0577Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.2021-08-12 · Health · corrected 2021-10-08
Potential for more than minimal harm
- DF0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.2021-08-12 · Health · corrected 2021-10-08
Potential for more than minimal harm
- EF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2021-08-12 · Health · corrected 2021-10-08
Potential for more than minimal harm
- DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2021-08-12 · Health · corrected 2021-10-08
Potential for more than minimal harm
- EF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2021-08-12 · Health · corrected 2021-10-08
Potential for more than minimal harm
- EF0676Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.2021-08-12 · Health · corrected 2021-10-08
Potential for more than minimal harm
- EF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2021-08-12 · Health · corrected 2021-10-08
Potential for more than minimal harm
- EF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2021-08-12 · Health · corrected 2021-10-08
Potential for more than minimal harm
- EF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2021-08-12 · Health · corrected 2021-10-08
Potential for more than minimal harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2021-08-12 · Health · corrected 2021-10-08
Potential for more than minimal harm
- DF0693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.2021-08-12 · Health · corrected 2021-10-08
Potential for more than minimal harm
- EF0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.2021-08-12 · Health · corrected 2021-10-08
Potential for more than minimal harm
- EF0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.2021-08-12 · Health · corrected 2021-10-08
Potential for more than minimal harm
- EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2021-08-12 · Health · corrected 2021-10-08
Potential for more than minimal harm
- EF0867Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.2021-08-12 · Health · corrected 2021-10-08
Potential for more than minimal harm
- EF0880Provide and implement an infection prevention and control program.2021-08-12 · Health · corrected 2021-10-08
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| FLAGSTONE HEALTHCARE CENTRAL LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | 2019-01-01 |
| THE ENSIGN GROUP INC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 100% | 2006-01-30 |
| TWOMAGNETS LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | 2001-02-01 |
| JOHNSON, WACY | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2019-04-01 |
| MEHTA, KRUNAL | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2020-11-01 |
| BURNAM, SOON | Individual | CORPORATE OFFICER | — | 2006-01-30 |
| PORT, BARRY | Individual | CORPORATE OFFICER | — | 2001-02-01 |
| WILLITS, ADAM | Individual | CORPORATE OFFICER | — | 2018-08-27 |
Other facilities in GLENDORA
| Name | Overall | Beds |
|---|---|---|
| GLENDORA GRAND, INC | ★☆☆☆☆ | 342 |
| GLADSTONE SUB-ACUTE AND REHAB CENTER | ★☆☆☆☆ | 118 |
| GLENDORA CANYON TRANSITIONAL CARE UNIT | ★☆☆☆☆ | 120 |
| Mesa Glen Care Center | ★☆☆☆☆ | 96 |
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.