RIM COUNTRY HEALTH & RETIREMENT COMMUNITY
807 WEST LONGHORN ROAD, PAYSON, AZ 85541 · CCN 035134
Abuse icon
Ratings
- Overall
- ★★☆☆☆ 2
- Health inspection
- ★★☆☆☆ 2
- Quality measures
- ★★★☆☆ 3
- Staffing
- ★★★☆☆ 3
Facility
- Ownership type
- For profit - Corporation
- Certified beds
- 109
- Avg residents/day
- 62.0
- Phone
- 9284741120
Inspection history vs Arizona & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | Arizona avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2025-02-28 | 9 | 7.7 | 9.5 | +1.3 worse |
| 2 | 2023-06-09 | 18 | 7.2 | 9.8 | +10.8 worse |
| 3 | 2022-04-08 | 30 | 8.6 | 9.3 | +21.4 worse |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Abuse, neglect, exploitation | 3 |
| Quality of life and care | 1 |
| Resident assessment and care planning | 2 |
| Resident rights | 1 |
| Nutrition and dietary | 1 |
| Pharmacy service | 1 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 3.87 | — |
| RN staffing (reported) | 0.81 | — |
| Total nurse staffing (adjusted) | 4.51 | — |
Fines & penalties
- Total fines
- $10,358
- Number of fines
- 1
- Number of penalties
- 1
- Payment denials
- 0
Inspection citations (57)1 actual harm
- DF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2025-12-30 · Health · corrected 2026-01-15
Potential for more than minimal harm
- DF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2025-07-23 · Health · corrected 2025-08-13
Potential for more than minimal harm
- DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2025-07-23 · Health · corrected 2025-08-13
Potential for more than minimal harm
- DF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2025-06-03 · Health · corrected 2025-06-10
Potential for more than minimal harm
- DF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2025-04-17 · Health · corrected 2025-05-15
Potential for more than minimal harm
- DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2025-04-17 · Health · corrected 2025-05-15
Potential for more than minimal harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2025-02-28 · Health · corrected 2025-03-27
Potential for more than minimal harm
- DF0757Ensure each resident’s drug regimen must be free from unnecessary drugs.2025-02-28 · Health · corrected 2025-03-11
Potential for more than minimal harm
- DF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2025-02-28 · Health · corrected 2025-03-11
Potential for more than minimal harm
- GF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2025-02-12 · Health · corrected 2025-03-13
Actual harm
- DF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2024-12-26 · Health · corrected 2025-01-02
Potential for more than minimal harm
- DF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2024-11-20 · Health · corrected 2024-11-27
Potential for more than minimal harm
- DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2024-11-20 · Health · corrected 2024-11-27
Potential for more than minimal harm
- DF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2024-10-08 · Health · corrected 2024-10-22
Potential for more than minimal harm
- DF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2024-09-09 · Health · corrected 2024-10-22
Potential for more than minimal harm
- DF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2024-06-18 · Health · corrected 2024-08-09
Potential for more than minimal harm
- DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2023-12-14 · Health · corrected 2024-02-16
Potential for more than minimal harm
- DF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2023-12-14 · Health · corrected 2024-02-16
Potential for more than minimal harm
- EF0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.2023-12-14 · Health · corrected 2024-02-16
Potential for more than minimal harm
- DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2023-12-14 · Health · corrected 2024-02-16
Potential for more than minimal harm
- EF0610Respond appropriately to all alleged violations.2023-12-14 · Health · corrected 2024-02-16
Potential for more than minimal harm
- DF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2023-06-09 · Health · corrected 2023-08-18
Potential for more than minimal harm
- EF0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.2023-06-09 · Health · corrected 2023-08-18
Potential for more than minimal harm
- EF0610Respond appropriately to all alleged violations.2023-06-09 · Health · corrected 2023-08-18
Potential for more than minimal harm
- EF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2023-06-09 · Health · corrected 2023-08-18
Potential for more than minimal harm
- EF0658Ensure services provided by the nursing facility meet professional standards of quality.2023-06-09 · Health · corrected 2023-08-18
Potential for more than minimal harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2023-06-09 · Health · corrected 2023-08-18
Potential for more than minimal harm
- EF0727Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.2023-06-09 · Health · corrected 2023-08-18
Potential for more than minimal harm
- DF0740Ensure each resident must receive and the facility must provide necessary behavioral health care and services.2023-06-09 · Health · corrected 2023-08-18
Potential for more than minimal harm
- DF0759Ensure medication error rates are not 5 percent or greater.2023-06-09 · Health · corrected 2023-08-18
Potential for more than minimal harm
- DF0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.2023-06-09 · Health · corrected 2023-08-18
Potential for more than minimal harm
- EF0880Provide and implement an infection prevention and control program.2023-06-09 · Health · corrected 2023-08-18
Potential for more than minimal harm
- DF0552Ensure that residents are fully informed and understand their health status, care and treatments.2022-04-08 · Health · corrected 2022-06-15
Potential for more than minimal harm
- DF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2022-04-08 · Health · corrected 2022-06-15
Potential for more than minimal harm
- DF0604Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.2022-04-08 · Health · corrected 2022-06-15
Potential for more than minimal harm
- DF0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.2022-04-08 · Health · corrected 2022-06-15
Potential for more than minimal harm
- DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2022-04-08 · Health · corrected 2022-06-15
Potential for more than minimal harm
- DF0610Respond appropriately to all alleged violations.2022-04-08 · Health · corrected 2022-06-15
Potential for more than minimal harm
- DF0641Ensure each resident receives an accurate assessment.2022-04-08 · Health · corrected 2022-06-15
Potential for more than minimal harm
- DF0644Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.2022-04-08 · Health · corrected 2022-06-15
Potential for more than minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2022-04-08 · Health · corrected 2022-06-15
Potential for more than minimal harm
- DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2022-04-08 · Health · corrected 2022-06-15
Potential for more than minimal harm
- DF0658Ensure services provided by the nursing facility meet professional standards of quality.2022-04-08 · Health · corrected 2022-06-15
Potential for more than minimal harm
- DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2022-04-08 · Health · corrected 2022-06-15
Potential for more than minimal harm
- DF0679Provide activities to meet all resident's needs.2022-04-08 · Health · corrected 2022-06-15
Potential for more than minimal harm
- DF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2022-04-08 · Health · corrected 2022-06-15
Potential for more than minimal harm
- DF0692Provide enough food/fluids to maintain a resident's health.2022-04-08 · Health · corrected 2022-06-15
Potential for more than minimal harm
- DF0697Provide safe, appropriate pain management for a resident who requires such services.2022-04-08 · Health · corrected 2022-06-15
Potential for more than minimal harm
- EF0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.2022-04-08 · Health · corrected 2022-06-15
Potential for more than minimal harm
- DF0757Ensure each resident’s drug regimen must be free from unnecessary drugs.2022-04-08 · Health · corrected 2022-06-15
Potential for more than minimal harm
- DF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2022-04-08 · Health · corrected 2022-06-15
Potential for more than minimal harm
- DF0759Ensure medication error rates are not 5 percent or greater.2022-04-08 · Health · corrected 2022-06-15
Potential for more than minimal harm
- EF0770Provide timely, quality laboratory services/tests to meet the needs of residents.2022-04-08 · Health · corrected 2022-06-15
Potential for more than minimal harm
- EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2022-04-08 · Health · corrected 2022-06-15
Potential for more than minimal harm
- EF0880Provide and implement an infection prevention and control program.2022-04-08 · Health · corrected 2022-06-15
Potential for more than minimal harm
- EF0888Ensure staff are vaccinated for COVID-192022-04-08 · Health · corrected 2022-06-15
Potential for more than minimal harm
- DF0943Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.2022-04-08 · Health · corrected 2022-06-15
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| DIAMOND CARE HEALTH NETWORK LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | 2006-03-28 |
| MARTIN, JOSEPH | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 33% | 2019-11-01 |
| MEYER, MATTHEW | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 33% | 2019-11-01 |
| DIAMOND CARE HEALTH NETWORK LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | 2007-10-26 |
| BAUER, DEANNA | Individual | CORPORATE DIRECTOR | — | 2007-10-26 |
| MARTIN, JOSEPH | Individual | CORPORATE DIRECTOR | — | 2007-10-26 |
| MEYER, MATTHEW | Individual | CORPORATE DIRECTOR | — | 2007-10-26 |
| BAUER, DEANNA | Individual | W-2 MANAGING EMPLOYEE | — | 2007-10-26 |
Other facilities in PAYSON
| Name | Overall | Beds |
|---|---|---|
| PAYSON CARE CENTER | ★★★☆☆ | 163 |
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.