ENCORE HEALTHCARE AND REHABI OF MALVERN
1820 WEST MOLINE STREET, MALVERN, AR 72104 · CCN 045393
Ratings
- Overall
- ★★☆☆☆ 2
- Health inspection
- ★★☆☆☆ 2
- Quality measures
- ★★★★☆ 4
- Staffing
- ★★★☆☆ 3
Facility
- Ownership type
- For profit - Corporation
- Certified beds
- 108
- Avg residents/day
- 88.1
- Phone
- 5013379581
Inspection history vs Arkansas & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | Arkansas avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2024-11-21 | 9 | 4.3 | 9.5 | +4.7 worse |
| 2 | 2023-11-09 | 9 | 8.4 | 9.8 | +0.6 worse |
| 3 | 2022-08-25 | 6 | 7.7 | 9.3 | -1.7 better |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Abuse, neglect, exploitation | 2 |
| Quality of life and care | 3 |
| Resident assessment and care planning | 1 |
| Nutrition and dietary | 2 |
| Pharmacy service | 1 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 3.67 | 47.5% |
| RN staffing (reported) | 0.36 | 40.0% |
| Total nurse staffing (adjusted) | 4.03 | — |
Fines & penalties
- Total fines
- $0
- Number of fines
- 0
- Number of penalties
- 0
- Payment denials
- 0
Chain
- Chain
- SOUTHERN ADMINISTRATIVE SERVICES
- Facilities in chain
- 35
- Chain avg overall
- 3.60 / 5
Inspection citations (24)
- EF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2025-11-18 · Health · corrected 2025-12-10
Potential for more than minimal harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2025-11-18 · Health · corrected 2025-12-10
Potential for more than minimal harm
- EF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2025-03-07 · Health · corrected 2025-04-04
Potential for more than minimal harm
- DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2025-03-07 · Health · corrected 2025-04-04
Potential for more than minimal harm
- EF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2025-03-07 · Health · corrected 2025-04-04
Potential for more than minimal harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-11-21 · Health · corrected 2024-12-21
Potential for more than minimal harm
- DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2024-11-21 · Health · corrected 2024-12-21
Potential for more than minimal harm
- EF0803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.2024-11-21 · Health · corrected 2024-12-21
Potential for more than minimal harm
- FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2024-11-21 · Health · corrected 2024-12-21
Potential for more than minimal harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2023-11-09 · Health · corrected 2023-12-08
Potential for more than minimal harm
- EF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2023-11-09 · Health · corrected 2023-12-08
Potential for more than minimal harm
- DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2023-11-09 · Health · corrected 2023-12-08
Potential for more than minimal harm
- DF0693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.2023-11-09 · Health · corrected 2023-12-08
Potential for more than minimal harm
- DF0695Provide safe and appropriate respiratory care for a resident when needed.2023-11-09 · Health · corrected 2023-12-08
Potential for more than minimal harm
- EF0759Ensure medication error rates are not 5 percent or greater.2023-11-09 · Health · corrected 2023-12-08
Potential for more than minimal harm
- EF0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.2023-11-09 · Health · corrected 2023-12-08
Potential for more than minimal harm
- FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2023-11-09 · Health · corrected 2023-12-08
Potential for more than minimal harm
- EF0880Provide and implement an infection prevention and control program.2023-11-09 · Health · corrected 2023-12-08
Potential for more than minimal harm
- EF0805Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.2023-10-27 · Health · corrected 2023-11-23
Potential for more than minimal harm
- EF0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.2022-08-25 · Health · corrected 2022-09-16
Potential for more than minimal harm
- EF0692Provide enough food/fluids to maintain a resident's health.2022-08-25 · Health · corrected 2022-09-16
Potential for more than minimal harm
- EF0695Provide safe and appropriate respiratory care for a resident when needed.2022-08-25 · Health · corrected 2022-09-16
Potential for more than minimal harm
- DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2022-08-25 · Health · corrected 2022-09-16
Potential for more than minimal harm
- EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2022-08-25 · Health · corrected 2022-09-16
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| 4P2T1 OPS HOLDING LP | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | 2022-01-14 |
| JEJ ASSETS LP | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2022-06-14 |
| PONTHIE, JOHN | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2022-08-15 |
| PONTHIE, SHARLOT | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2022-06-14 |
| ALEXARK1 LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | 2022-06-14 |
| JEJ MANAGEMENT, LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | 2022-06-14 |
| PONTHIE, JOHN | Individual | CORPORATE OFFICER | — | 2022-08-15 |
| BATES, HOPE | Individual | W-2 MANAGING EMPLOYEE | — | 2022-08-15 |
Other facilities in MALVERN
| Name | Overall | Beds |
|---|---|---|
| ARBOR OAKS HEALTHCARE AND REHABILITATION CENTER | ★★★★☆ | 94 |
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.