Starfile

Starfile / Arkansas

ENCORE HEALTHCARE AND REHABI OF MALVERN

1820 WEST MOLINE STREET, MALVERN, AR 72104 · CCN 045393

Ratings

Overall
★★☆☆☆ 2
Health inspection
★★☆☆☆ 2
Quality measures
★★★★☆ 4
Staffing
★★★☆☆ 3

Facility

Ownership type
For profit - Corporation
Certified beds
108
Avg residents/day
88.1
Phone
5013379581

Inspection history vs Arkansas & national averages

Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.

CycleInspection dateThis facilityArkansas avgNational avgvs state
12024-11-2194.39.5+4.7 worse
22023-11-0998.49.8+0.6 worse
32022-08-2567.79.3-1.7 better

Cycle 1 deficiencies by category

CategoryDeficiencies
Abuse, neglect, exploitation2
Quality of life and care3
Resident assessment and care planning1
Nutrition and dietary2
Pharmacy service1

Staffing (hours per resident per day)

MetricThis facilityTurnover
Total nurse staffing (reported)3.6747.5%
RN staffing (reported)0.3640.0%
Total nurse staffing (adjusted)4.03

Fines & penalties

Total fines
$0
Number of fines
0
Number of penalties
0
Payment denials
0

Chain

Chain
SOUTHERN ADMINISTRATIVE SERVICES
Facilities in chain
35
Chain avg overall
3.60 / 5

Inspection citations (24)

  1. EF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2025-11-18 · Health · corrected 2025-12-10

    Potential for more than minimal harm

  2. DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2025-11-18 · Health · corrected 2025-12-10

    Potential for more than minimal harm

  3. EF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2025-03-07 · Health · corrected 2025-04-04

    Potential for more than minimal harm

  4. DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2025-03-07 · Health · corrected 2025-04-04

    Potential for more than minimal harm

  5. EF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2025-03-07 · Health · corrected 2025-04-04

    Potential for more than minimal harm

  6. DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-11-21 · Health · corrected 2024-12-21

    Potential for more than minimal harm

  7. DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2024-11-21 · Health · corrected 2024-12-21

    Potential for more than minimal harm

  8. EF0803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.2024-11-21 · Health · corrected 2024-12-21

    Potential for more than minimal harm

  9. FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2024-11-21 · Health · corrected 2024-12-21

    Potential for more than minimal harm

  10. DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2023-11-09 · Health · corrected 2023-12-08

    Potential for more than minimal harm

  11. EF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2023-11-09 · Health · corrected 2023-12-08

    Potential for more than minimal harm

  12. DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2023-11-09 · Health · corrected 2023-12-08

    Potential for more than minimal harm

  13. DF0693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.2023-11-09 · Health · corrected 2023-12-08

    Potential for more than minimal harm

  14. DF0695Provide safe and appropriate respiratory care for a resident when needed.2023-11-09 · Health · corrected 2023-12-08

    Potential for more than minimal harm

  15. EF0759Ensure medication error rates are not 5 percent or greater.2023-11-09 · Health · corrected 2023-12-08

    Potential for more than minimal harm

  16. EF0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.2023-11-09 · Health · corrected 2023-12-08

    Potential for more than minimal harm

  17. FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2023-11-09 · Health · corrected 2023-12-08

    Potential for more than minimal harm

  18. EF0880Provide and implement an infection prevention and control program.2023-11-09 · Health · corrected 2023-12-08

    Potential for more than minimal harm

  19. EF0805Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.2023-10-27 · Health · corrected 2023-11-23

    Potential for more than minimal harm

  20. EF0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.2022-08-25 · Health · corrected 2022-09-16

    Potential for more than minimal harm

  21. EF0692Provide enough food/fluids to maintain a resident's health.2022-08-25 · Health · corrected 2022-09-16

    Potential for more than minimal harm

  22. EF0695Provide safe and appropriate respiratory care for a resident when needed.2022-08-25 · Health · corrected 2022-09-16

    Potential for more than minimal harm

  23. DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2022-08-25 · Health · corrected 2022-09-16

    Potential for more than minimal harm

  24. EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2022-08-25 · Health · corrected 2022-09-16

    Potential for more than minimal harm

Ownership

OwnerTypeRolePercentSince
4P2T1 OPS HOLDING LPOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST100%2022-01-14
JEJ ASSETS LPOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST2022-06-14
PONTHIE, JOHNIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST2022-08-15
PONTHIE, SHARLOTIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST2022-06-14
ALEXARK1 LLCOrganizationOPERATIONAL/MANAGERIAL CONTROL2022-06-14
JEJ MANAGEMENT, LLCOrganizationOPERATIONAL/MANAGERIAL CONTROL2022-06-14
PONTHIE, JOHNIndividualCORPORATE OFFICER2022-08-15
BATES, HOPEIndividualW-2 MANAGING EMPLOYEE2022-08-15

Other facilities in MALVERN

NameOverallBeds
ARBOR OAKS HEALTHCARE AND REHABILITATION CENTER★★★★☆94

Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.